Client Support Specialist 1

SummaryDescriptionSummary of This RoleProvides help desk support to end-users for PC, server or mainframe applications, and hardware, through logging of issues into a client support application to help ensure accurate and timely technical assistance to maintain and improve the organization's customer relationships. May interact with network services, systems...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

SummaryDescriptionSummary of This RoleResponds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer...

SummaryDescriptionSummary of This RoleReceives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and...

Reports to: Marketing Manager Do you thrive in a fast-paced environment and love supporting the execution of effective marketing campaigns? Are you a detail-oriented organizer with a knack for optimizing processes and coordinating creative production? If you have experience managing content calendars, coordinating creative projects, and optimizing marketing...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...

Position Summary:As a Tier 1 Technical Support Specialist, you will be the first point of contact for users seeking technical assistance for Canvas. Your role involves providing prompt and effective resolution or escalation of technical issues through various communication channels. This position requires a blend of technical acumen, excellent communication...

Overview We’re a U.S.-based company with team members across the Philippines, and we’re looking for a Client Engagement Specialist to join our remote team. If you enjoy building relationships, solving problems, and delivering exceptional customer service, this may be the role for you. This position is highly interactive and client-facing—ideal for...

Efficiently resolve client issues and support tickets with accuracy and professionalism. Provide timely, detailed data and reports to support client and hauler inquiries or disputes. Collaborate with team members to support daily operations, especially during peak periods or absences. Maintain high service standards and contribute to overall team...

Job DescriptionEfficiently resolve client issues and support tickets with accuracy and professionalismProvide timely, detailed data and reports to support client and hauler inquiries or disputesCollaborate with team members to support daily operations, especially during peak periods or absencesMaintain high service standards and contribute to overall team...