Core HR Delivery Analyst Lead, Vice President

4 weeks ago

Taguig, Philippines Citi Full time

Overview

Citi, Taguig, National Capital Region, Philippines

Core HR Delivery Analyst Lead, Vice President – Hybrid based in Manila, Philippines. This role sits within HR Partner & Delivery, which focuses on guiding managers on employee life-cycle processes and delivering employee-focused processes through technology-driven solutions.

Responsibilities
  • Serve as technical authority for an area within the business, providing advice related to technology or operations as well as operational assistance
  • Perform analysis to define problems, develop innovative solutions, streamline operational processes and expand operations capabilities for new products and services
  • Communicate regularly with all Operations teams and departments
  • Maintain knowledge of Citi’s operational procedures and best practices to provide customized business solution recommendations to internal clients
  • Analyze existing operational processes and apply creativity to complex situations as needed
  • Perform User Acceptance Testing and platform rollouts
  • Lead projects across multiple Operations areas, serving as an analytical and/or procedural expert and coaching lower level team members
  • Operate with limited direct supervision and exercise independence of judgement and autonomy
  • Act as SME to senior stakeholders and/or other team members
  • Assess risk when making business decisions, drive compliance with applicable laws and regulations, and escalate/report control issues with transparency
Qualifications
  • 8-10 years of experience
  • Experience in similar roles, designing, implementing improvement initiatives and supporting global services
  • Fluent English
  • Proven organization and time management skills
  • Strong problem-solving and decision-making skills
  • Clear and concise written and verbal communication skills
Education
  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred
Additional Information

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is a global experience with opportunities to grow your career and contribute to communities worldwide.

To apply, follow Citi Careers and search for the Core HR Delivery Analyst Lead, Vice President role in Citi Taguig.

Equal Employment Opportunity: Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations for applicants with disabilities are available upon request.

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