Learning and Development Specialist

4 weeks ago

Mandaluyong, Philippines ConnectOS Full time

Schedule: Monday – Friday (06:00 AM - 03:00 PM Manila Time)

What are we looking for?

Skills Required:

  • Bachelor’s degree in human resources, psychology, or related field.
  • At least 5 years of experience in L&D, training, or talent development.
  • Experience with instructional design, e-learning tools, and learning platforms.
  • Strong facilitation, coaching, and presentation skills.
  • Excellent communication and interpersonal abilities.
  • Ability to manage multiple projects and prioritize in a fast-paced environment.
  • Proven ability to juggle a high volume of concurrent activities and work to deadlines and manage multiple stakeholders.
  • Working in a BPO industry is an advantage.

What will you do?

  • Assess learning and development needs across the organization through surveys, interviews, and performance data.
  • Design and develop engaging training programs, workshops, and learning materials (e.g., onboarding, leadership, soft skills, compliance).
  • Coordinate and facilitate in-house and virtual training sessions.
  • Track and evaluate the effectiveness of training through feedback, assessments, and performance outcomes.
  • Partner with external training vendors and manage learning platforms or LMS.
  • Support career development initiatives and individual learning plans.
  • Drive learning culture by promoting continuous learning and internal knowledge-sharing.
  • Maintain records of training programs, attendance, and certifications.
  • Stay updated with industry trends and integrate modern learning practices (e.g., microlearning, e-learning).
  • Oversee the onboarding process and administration, ensuring a seamless and welcoming transition for new hires.
  • Design and deliver onboarding programs that familiarize new employees with company policies, culture, and expectations.
  • Coordinate with relevant teams to ensure new hires have access to tools, resources, and training for success.
  • Another assigned task, as necessary.

Join the awesome team and enjoy these benefits & perks:

  • Hybrid Work Setup
  • Medical, Dental Coverage and Life insurance from day 1 of employment
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Complimentary Sleeping Quarters, Coffee at no cost
  • Complimentary Office Fitness and Wellness Facilities at no cost
  • Regular Company Events, Work Life Balance, and Career growth opportunities
  • Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

We're a leading provider of offshore talent for organizations worldwide and one of the fastest-growing offshoring companies in the world. With over a decade of experience, we specialize in premium resourcing and productivity solutions. in the world. Founded by our Australian CEO, we help companies across industries overcome resourcing challenges with innovative strategies.

#ConnectOSCareers #JoinConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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