Sales and Admin CSR

2 weeks ago

Pasig, Philippines HR Spectacles Full time

Responsibilities

  • Meet and surpass sales targets.
  • Generate business from both new and existing clients.
  • Manage and negotiate complex deals with senior executives.
  • Build rapport and foster long-term relationships with customers.
  • Follow up intensively and process orders promptly.
  • Make outbound calls and engage with clients.
  • Prepare quotes, submit proposals, and send contracts.
  • Manage and respond to emails in a timely manner.
  • Handle inbound calls, secure reservations, and close sales.
  • Provide ongoing support to clients from reservation through to trip completion.
  • Respond to chat and website inquiries.
  • Track and resolve lost and found items.
  • Send maps and logos to drivers and dispatch teams.
  • Confirm orders and ensure all details are accurate.
  • Coordinate with affiliates to secure pricing and order details.
Qualifications
  • Proficient in both written and verbal English communication.
  • A Bachelor’s Degree is not required, but at least one year of customer service experience in a related field is preferred.
  • Quick learner, receptive to coaching, proactive, and able to multitask with minimal to no errors.
  • Self-disciplined, highly detail-oriented, and organized.
  • Diligent, passionate, honest, and accountable.
  • Flexible to work any shift, including graveyard shifts, and available on any day of the week.
  • Strong organizational, time management, problem-solving, and research skills.
  • Must provide a valid ID, NBI Clearance, Police Clearance, and Medical Certificate prior to or on the first day of training.
  • Able to work independently and within a team with minimal to no supervision.
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