Customer Care Senior Associate
1 week ago
Responsibilities Resolve customer issues digitally with professionalism and empathy Provide accurate troubleshooting and support across multiple channels De-escalate customer concerns while ensuring high satisfaction and retention Manage multiple requests and tasks while prioritizing effectively Collaborate with the team and work independently when needed Qualifications Bachelor’s degree (any field) At least 2.5 years of international contact center/customer service experience (hyper care support a plus) Prior digital/call center experience preferred Strong communication (written, oral, listening, comprehension) Fluent in Vietnamese and English (reading, writing, speaking) Good technical knowledge and troubleshooting skills (Excel, MS Office) Excellent time management, organization, and problem-solving abilities Adaptability in a fast-paced environment and strong decision-making skills Team-oriented, self-motivated, and customer-focused #J-18808-Ljbffr
-
Thai Customer Care Senior Associate
5 days ago
Taguig, National Capital Region, Philippines The HIRD Corp. Full time ₱900,000 - ₱1,200,000 per yearWe are seeking a dedicated Thai Customer Care Senior Associate to digitally resolve customer issues with the highest level of professionalism and integrity, ensuring exceptional customer satisfaction and retention.Qualifications:2+ years of experience in an international contact center.Exceptional written and oral communication, listening, and comprehension...
-
Customer Care Associate
1 day ago
Taguig, National Capital Region, Philippines Top1Movers Worldwide Inc. Full time ₱150,000 - ₱250,000 per yearAbout the role Top1Movers Worldwide Inc. is seeking a talented Customer Care Associate to join our dynamic team in Taguig City, Metro Manila. This is a full-time, fixed-term and hybrid role, allowing you to work both in the office and remotely. As a Customer Care Associate, you will be the first point of contact for our customers, providing exceptional...
-
Digital Media Senior Associate
4 weeks ago
Taguig, Philippines Google Operations Center Full timeDigital Media Senior Associate - Customer Support (Titanium/Gold) - Video Join to apply for the Digital Media Senior Associate - Customer Support (Titanium/Gold) - Video role at Google Operations Center Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on...
-
Team Lead
3 weeks ago
Taguig, Philippines Principal Global Services Full timeTeam Lead - Customer Care Join to apply for the Team Lead - Customer Care role at Principal Global Services Responsibilities Manage a group of Customer Care Analysts. Monitor key performance indicators (KPIs), conduct performance reviews, and provide coaching to improve agent skills. Manage the stakeholder expectation to support the operations from PGS...
-
Seasonal Customer Care Officer
6 days ago
Taguig, National Capital Region, Philippines Gandang Kalikasan, Inc. (Human Nature) Full time ₱150,000 - ₱250,000 per yearGandang Kalikasan, Inc. is behind the brand Human Nature. We are currently the No. 1 brand of natural cosmetics and personal/home care products in the country today. Join our store team as a Seasonal Customer Care Officer (or Cashier) for Market Market.Job DescriptionWe're looking for people who naturally display a "customer comes first" attitude by...
-
Digital Media Senior Associate
1 week ago
Taguig, Philippines Google Operations Center Full timeDigital Media Senior Associate - Customer Support (Titanium/Gold) - Policy Join to apply for the Digital Media Senior Associate - Customer Support (Titanium/Gold) - Policy role at Google Operations Center Digital Media Senior Associate - Customer Support (Titanium/Gold) - Policy Join to apply for the Digital Media Senior Associate - Customer Support...
-
Specialist, Customer CARE
1 week ago
Taguig, Philippines Vistaprint Full timeSelect how often (in days) to receive an alert: Create Alert Position Title: Specialist, Customer Care Department: CARE Operations Domain: Customer Care Job level: SU2 Reports to: Supervisor, CARE Operations Who We Are: Our Global Customer Value (CARE) is responsible for delivering personalized expertise with our marketing, design, and digital services....
-
Customer Care
2 weeks ago
Taguig, Philippines Lazada Full timeCustomer Care - Buyer Platform Chatbot Product Operations 2 days ago Be among the first 25 applicants Direct message the job poster from Lazada Work arrangement Full 5-day work in the office Key Tasks & Responsibilities Responsible for the operation of platform intelligent customer service products, optimizing customer service processes to enhance customer...
-
Senior Process Intelligence Professional
2 weeks ago
Taguig, Philippines Fresenius Medical Care Full timeSenior Process Intelligence Professional Join to apply for the Senior Process Intelligence Professional role at Fresenius Medical Care The Senior Process Intelligence Professional is responsible for providing stakeholders with the performance, insight, experience, data and analysis needed to guide the business forward. The ideal candidate will have...
-
Digital Media Senior Associate
1 week ago
Taguig, Philippines Google Operations Center Full timeOverview Join to apply for the Digital Media Senior Associate - Customer Support (Projects) - M&A Std role at Google Operations Center. As a Digital Media Senior Associate – Measurement and Attributions, you will work on Google products like Google Analytics and Google Tag Manager to provide support to external customers, internal teams and Account...