Chief Compliance Officer

Overview

foodpanda Taguig, National Capital Region, Philippines. foodpanda is part of the Delivery Hero Group, a leading global local delivery platform. The company operates in 70+ markets and is headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX index.

Position: Chief Risk and Compliance Officer (CRCO). You will be a key member of the leadership team, reporting to the CEO. You will lead risk management and regulatory compliance for our licensed payment entity in the Philippines, ensuring alignment with Bangko Sentral ng Pilipinas (BSP) requirements and applicable regulations.

What you’ll do: shapes and enforces the enterprise risk management (ERM) and AML/CTF frameworks, guiding governance and fostering a culture of integrity and accountability.

• Build and institutionalize AML processes, documentation, and workflows across both 1st line (operations, product) and 2nd line (compliance, risk).
• Design and deliver AML training programs for frontline teams, control owners, and senior stakeholders to ensure shared ownership of financial crime prevention.
• Define and oversee end-to-end implementation of the local Risk Management Framework, Compliance Program, and Internal Control System (ICS).
• Serve as the principal advisor to the Board, Senior Management, and key stakeholders on regulatory and operational risk exposures.
• Lead the Risk and Compliance team to align with BSP expectations and fintech best practices.
• Ensure compliance with BSP, AMLC, NPC, and SEC requirements applicable to Payment System Operators (PSOs) and EMI licensees.
• Own regulatory engagements with BSP and AMLC, including report submissions, inspections, and license maintenance.
• Oversee adherence to BSP circulars such as 1127 (Operational Resilience), 1140 (Governance), and 1198 (Risk Management).
• Design and localize Risk and Control Self-Assessments (RCSA) and maintain a live Enterprise Risk Register; develop Key Risk Indicators (KRIs) for ongoing monitoring.
• Oversee business continuity, third-party risk, and outsourcing risk management in line with BSP guidelines.
• Own the AML framework including risk assessments, KYC/CDD, transaction monitoring, and suspicious transaction reporting (STRs).
• Ensure the AML Compliance Officer (AMLCO) and designated officers are trained and supported.
• Manage technology and process readiness for real-time compliance with AMLC regulations and sanctions.
• Champion a culture of compliance, integrity, and risk awareness through training and communications.
• Regularly review and update policies on risk, compliance, AML, data privacy, and cybersecurity in line with local and global standards.
• Prepare and present periodic compliance reports and risk dashboards to the Board and Audit & Risk Committees.

• Bachelor’s or Master’s degree in Law, Finance, Risk Management, Business Administration, or related field.
• 15+ years of senior experience in risk and compliance, preferably within fintech, banking, or payments in the Philippines.
• Deep knowledge of BSP regulations, AMLA, Data Privacy Act, and global best practices (e.g., FATF, ISO 31000).
• Proven ability to lead cross-functional teams and build scalable frameworks from the ground up.
• Experience managing regulatory audits, inspections, and licensing processes in coordination with BSP and AMLC.
• Relevant certifications (e.g., CAMS, ICA, CRCMP) are highly preferred.
• Excellent written and verbal communication skills in English and Filipino.
• Strategic thinker with high ethical standards and the ability to influence executive stakeholders.

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities.