Key Accounts Manager
3 weeks ago
JOB OBJECTIVES
To establish and nurture a positive business relationship with the accounts especially at the store level. For VisMin KAM, to represent NutriAsia as strategic business partner through account management
To manage all sales activities on time and in full to help drive category growth
To determine business opportunities at the store level and facilitate solutions, ensuring customer and shopper satisfaction
Safeguard and monitor smooth deliveries and impeccable display and space management and guidelines to guarantee achievement of 95% CSL and OSA
Primary shelves based on agreed planogram/standard mandated by the account
Secondary shelves based on agreed featured SKUs and planogram
Shelf display parameters (compliance on freshness policy, neatness, and pricing)
Provide consistent quantitative and qualitative reports on inventory, distribution, and merchandising metrics such as CSL, SOS, NPD placement, assortment, and spoils.
Evaluate SKU mix in accordance with the target market of the store.
Team up with CSG in developing the best servicing model of the stores.
Provide bottoms up forecast for new store, VisMin, and OVD stores for planning and stock
Execute, oversee, and audit implementation of programs in the stores through stringent collaboration with KAM BD, CMD, and TPAs
Help ensure correct manpower deployment of the stores
Conduct audit measures to assess TPA performance
Identify, evaluate, and share business opportunities (activations, new products, business practices, and industry trends) to stakeholders.
Conduct face to face engagements with store personnel providing valuable inputs and sharing of merchandising guidelines. For VisMin areas, handle account management with actual Head Office consultations and monitoring of receivables/proof of deliveries.
Education
College graduate preferably degree course in Business Administration and other business-related degree
Experience / Expertise
Open for new graduates with good scholastic record and willingness to build career in sales
Background in Sales, Operations, and/or Supply Chain is an added value
Mandatory Trainings
Key Accounts Management Training
Presentation Skills and MS Office
Skills / Competencies
Fully Operational for the following competencies:
Sales Fundamentals
Store Operations Management
AR and Returns Management
Winning Negotiations
Working Knowledge for the following competencies:
Customer Business Plan Creation and Implementation
Relationship Management
Conducting Effective Business Reviews
System Usage
Report Generation, Analysis, and Insighting
Basic Appreciation for the following competencies:
Modern Trade Strategy and Development
Managing Customer Marketing Investments
Shopper Marketing
Category Management
Category Analysis and Strategy
POP Development and Deployment
Promotions Optimization
Basic Category and Corporate Financials
Adept at communicating both written and verbal
Relationship savvy, skilled in negotiations
Proficient in MS Office, especially in Excel
Attention to details and management of multiple responsibilities
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