Customer Support Manager

Customer Support Manager Ftm0003 – Cabuyao

Job Type: Full-time

Responsibilities

• Receive PR from Sales Department and encode on monitoring
• Send daily output monitoring to Sales Dept. Assist Superior with needed data
• Coordinate with Cutter and Sewers regarding sewing items
• Prepare transmittal for all finished goods
• Coordinate with warehouse personnel regarding issuance of fabric

Qualifications

• College Graduate at least 4 years course
• Must be computer literate
• Fast learner, easy to get along with, hardworking

Benefits

• Health insurance
• Paid training
• Transportation service provided

Customer Service – Genpact (Process Associate, Customer Care)

Inviting applications for the role of Process Associate, Customer Care

Overview

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by curiosity, entrepreneurial agility, and the desire to create lasting value for clients.

Responsibilities

• Manage and maintain the profiles of intermediaries; external brokers and advisers who connect the bank with customers who require finance
• Set up access to systems required to originate business with the bank; update profile and portfolio details; remove access as appropriate
• Intermediaries first point of contact with the bank; ensure compliant, seamless experience
• Maintain user profiles and termination of access for compliance

Qualifications

• Graduate from a recognized university
• Experience in processing roles with multiple systems
• Ability to work independently and liaise with internal and external stakeholders
• Strong problem-solving skills; computer systems competency

Preferred

• High attention to detail; ability to follow multi-system processes
• Strong time management and adaptability
• Understanding of data quality, commissions, compliance
• Ability to self-learn using process documentation

Note

Genpact is an Equal Opportunity Employer. The page notes that Genpact does not charge fees to process job applications and warns of scams.

Customer Service – Express Transport Hauling and Freight Services Inc. (Las Piñas City)

Role: Customer Service Representative, full-time, in Las Piñas City

What you’ll be doing

• Responding to customer inquiries via phone, email, and chat
• Resolving issues, maintaining records, providing product/service information
• Collaborating with cross-functional teams; contributing to process improvements

What we’re looking for

• Excellent communication; problem-solving skills
• Experience in customer service or client-facing roles; logistics experience preferred
• Ability to work toward performance metrics and quality targets

What we offer

• Competitive salary and benefits
• Career advancement opportunities
• Supportive work environment; work-life balance initiatives
• Health and wellness programs

Harwell Home Care – Customer Service & Admin Support Officer (Remote, Australia)

About Us

Harwell Home Care provides in-home aged care services in Australia. This remote role is Philippines-based.

Key Responsibilities

• Helpdesk support: first point of contact for clients, veterans and families, on-ground staff, applicants, and inquiries
• Call filtering and flow management
• Client data management: encode new client and referral information into CRM
• Professional representation and administrative support to Growth Team
• Process improvement to enhance efficiency and client satisfaction

What We’re Looking For

• Proven experience in client services, helpdesk, or administrative support
• Excellent English communication; Australian client interaction
• Strong organizational and data-entry skills; CRM experience is a plus
• Remote-work suitability; self-motivated
• Knowledge of Australian aged care sector is a strong advantage but not required

Work Setup

• Fully remote (Philippines-based)
• 40 hours per week, aligned with Australian business hours

How to Apply

Apply with a well-written, enthusiastic cover letter; include a link to your LinkedIn profile. CVs may be discarded if no cover letter is provided.

Locations

Various locations – see each posting for details.

Posted 1 day ago

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