Project/Program Management Director

JOB TITLE Project/Program Management Director DIVISION Office of the President DEPARTMENT Project Portfolio Management Office JOB GRADE 13 LOCATION GT Tower REPORTING TO (ROLE) Chief of Business Operations and Project Portfolio Management (PPM) NO. OF DIRECT REPORTS - MAIN PURPOSE OF THE JOB The role will be responsible for leading and managing projects within the AXA organization. They will be accountable for delivering projects on time, within budget, and to the required quality standards. He/she will work closely with cross-functional teams and stakeholders to ensure successful project delivery. KEY ACCOUNTABILITIES Support the establishment and implementation of the PPM governance (PM culture building) across AXA Responsible for initiating, planning, executing and closing projects. Develop project plans, including scope, schedule, budget, and resource requirements. Ensures deliverables meet quality standards, delivered on-time, within scope, and within budget. Drives a strong financial management of the project/s or program/s assigned and provides quality input and analysis of business cases, including project statements, estimates and benefits. Manages day-to-day tasks such as tracking and reporting progress, coordinating teams, and addressing any issue or risks. Effectively communicates with stakeholders to ensure alignment and manage expectations. Ensures that the processes are in place to ensure smooth transition between project and support/operations teams. Perform post-project reviews and incorporate lessons learned into future projects. KEY STAKEHOLDERS Project Team, PMO, Finance, Senior Leader/s, Vendor Partner/s, Project Sponsor/s, Project Owner/s, CTTO, Executive Committee EXPERIENCE AND QUALIFICATIONS Bachelor's degree in Finance, Business, IT, or a related field. Minimum of 10+ years of experience in project management, including at least 5 years in a leadership role. Extensive experience in leading complex project planning and management, including multi-team coordination, stakeholder management, and strategic project alignment. This includes managing interdependencies across multiple projects, optimizing resource allocation across the project portfolio, and effectively communicating project status to executive leadership. Expertise in comprehensive risk management, including proactive identification and mitigation of potential risks, scenario planning, and continuous risk monitoring. This involves leading risk workshops, developing risk response plans, and integrating risk management into project governance and decision-making processes. In-depth technical knowledge and ability to provide technical guidance to project teams. This includes serving as a subject matter expert on complex technical issues, evaluating technical trade-offs, and providing strategic guidance on technology selection and implementation. Displays an expertise in implementation of the principles of PMI Project Management and Agile Project Management methodology. Exceptional ability to influence and negotiate with stakeholders at various levels. This involves building consensus, managing conflict, and effectively communicating complex ideas to diverse audiences. Demonstrated leadership in driving high-performance teams and managing complex team dynamics. This includes mentoring and coaching team members, fostering innovation, and effectively managing change. Expertise in building a bridge, resolving intricate project challenges and driving continuous process improvements. This involves leading problem-solving initiatives, facilitating cross-functional collaboration, and driving organizational change through innovative problem-solving approaches. Experience working at a global scale is desirable. Experience working with vendor partners to deliver projects. Experience in transitioning service to operations successfully. Experience working in a financial/insurance industry is desirable. Project Management Professional (PMP) certification preferred. Agile or Scrum Master certification is a plus. BUSINESS DOMAIN KNOWLEDGE AREAS (PROFILE) Experience in portfolio and project management governance (PMO) for IT or non-IT industries. Strong experience in delivering IT and Non IT projects in the insurance industry, with a focus on sales and distribution across life and non-life products insurance products. Instrumental in driving initiatives that enhance sales effectiveness, improve distribution performance, and support digital transformation. #J-18808-Ljbffr