Customer Experience Ambassador

4 weeks ago

Taguig, Philippines Globe Telecom Full time

Join to apply for the Customer Experience Ambassador (Mandaluyong) role at Globe Telecom

Join to apply for the Customer Experience Ambassador (Mandaluyong) role at Globe Telecom

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Customer Service, Digital, Sales Experience, and Inventory Management
Job Responsibilities

  • Assists customers’ journey in using digital channels via face to face digital user assistance or education
  • Attends to sales and service needs of customers
  • Approves and processes sales and services applications and transactions in the system
  • Processes payment for bills, purchases, and other transactions

Job Qualifications
  • Bachelor's Degree Holder (Graduate)
  • Preferably with 3-5 years of experience in sales and customer-facing role;
  • Willing to work in a variety of shifts including weekends and holidays;
  • Basic technical proficiency (e.g., CRM tools, POS systems, or online platforms);
  • Strong interpersonal, communication, and active listening skills;
  • Proficiency in problem solving
  • Manpower backfill/Replacement

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us. Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Telecommunications

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