Customer Experience Ambassador
4 weeks ago
Join to apply for the Customer Experience Ambassador (Davao) role at Globe Telecom .
At Globe, our goal is to create a wonderful world for our people, business, and nation. We believe that by uniting passionate individuals who want to make a difference, we can achieve this goal.
Job DescriptionCustomer Service, Digital, Sales Experience, and Inventory Management
Job Responsibilities- Assist customers in using digital channels through face-to-face digital user assistance or education.
- Attend to sales and service needs of customers.
- Approve and process sales and service applications and transactions in the system.
- Process payments for bills, purchases, and other transactions.
- Bachelor's Degree (Graduate).
- Preferably with 3-5 years of experience in sales and customer-facing roles.
- Willing to work in various shifts, including weekends and holidays.
- Basic technical proficiency (e.g., CRM tools, POS systems, online platforms).
- Strong interpersonal, communication, and active listening skills.
- Proficiency in problem-solving.
Globe is an equal opportunity employer. Discrimination in any form is not tolerated during the hiring process or employment. Our Diversity, Equity, and Inclusion Policy can be accessed here .
Make your passion part of your profession. Explore opportunities with us to contribute to creating a Globe of Good.
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