
Customer Experience Ambassador
4 weeks ago
Customer Experience Ambassador (Butuan) role at Globe Telecom .
Job DescriptionJob responsibilities include customer service, digital channels, sales experience, and inventory management.
Job Responsibilities- Assists customers’ journey in using digital channels via face-to-face digital user assistance or education
- Attends to sales and service needs of customers
- Approves and processes sales and services applications and transactions in the system
- Processes payments for bills, purchases, and other transactions
- Bachelor's Degree holder
- Preferably with 3-5 years of experience in sales and customer-facing role
- Willing to work in a variety of shifts including weekends and holidays
- Basic technical proficiency (e.g., CRM tools, POS systems, or online platforms)
- Strong interpersonal, communication, and active listening skills
- Proficiency in problem solving
Globe’s hiring process promotes equal opportunity to applicants; any form of discrimination is not tolerated throughout the entire employee lifecycle, including posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment applies.
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