Technical Support Representative

4 weeks ago

Taguig, Philippines Metacom Business Process Outsourcing Solution Inc. Full time

Responsibilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Diagnose and troubleshoot technical problems, documenting solutions for future reference.
  • Communicate clearly and effectively with customers to ensure satisfaction.
  • Collaborate with engineering teams to resolve complex issues.
  • Maintain a positive attitude and provide exceptional customer service.
Qualifications
  • Educational Qualifications: Completed at least 2 years in college with no back subjects.
  • Experience Level: 3-5 years of experience in technical support or customer service.
  • Skills and Competencies: Proficient in English; strong CSR background; rider support experience; excellent teamwork and communication skills.
  • Responsibilities and Duties: Provide technical assistance, resolve customer inquiries, and ensure customer satisfaction.
  • Working Conditions: Fast-paced environment; may require shift work and remote support.
  • Qualities and Traits: Problem solver, empathetic listener, detail-oriented, and adaptable.
#J-18808-Ljbffr

  • Technical Support Representative

    4 weeks ago

    Taguig, Philippines Tap Growth ai Full time

    Overview Join to apply for the Technical Support Representative role at Tap Growth ai. We are hiring a dedicated and customer-focused Technical Support Representative to provide exceptional technical assistance to our clients. The ideal candidate will have strong problem-solving skills, technical knowledge, and the ability to communicate complex solutions...

  • Technical Support Representative

    4 weeks ago

    Taguig, Philippines Van Der Kroft BV Full time

    Technical Support Representative – Van Der Kroft BV Overview We are hiring a dedicated and customer-focused Technical Support Representative to provide exceptional technical assistance to our clients. The ideal candidate will have strong problem-solving skills, technical knowledge, and the ability to communicate complex solutions in simple terms while...

  • Technical Support Representative

    6 days ago

    Taguig, National Capital Region, Philippines iOPEX Technologies Full time ₱900,000 - ₱1,200,000 per year

    Embrace the freedom with iOPEX technologies. Join our awesome journey todayWe are looking for awesome tech-savvy professionals who wants to join our # teamTechnical Support Specialist (Pre-dominantly Non-voice)Technical Support System Specialist (Pre-dominantly Non-voice)Technical Sales Specialist (Pre-dominantly Non-voice)Technical Support Representative...

  • Technical Support Representative

    5 days ago

    Taguig, National Capital Region, Philippines Ascendion Full time ₱250,000 - ₱350,000 per year

    Technical Support Representative (L1) to provide front-line support for our external client, Avanquest/PlanetArt. This role involves assisting customers with technical issues, platform navigation, and general troubleshooting through phone, email, and chat channels.Key ResponsibilitiesProvide technical support to customers via phone, email, and chat.Respond...

  • URGENTLY HIRING: Technical Support Representative

    17 minutes ago

    Taguig, Philippines iOPEX Technologies Full time

    Embrace the freedom with iOPEX technologies. Join our awesome journey today! We are looking for awesome tech-savvy professionals who wants to join our # team! Technical Support Specialist (Pre-dominantly Non-voice) Technical Support System Specialist (Pre-dominantly Non-voice) Technical Sales Specialist (Pre-dominantly Non-voice) Technical Support...

  • Technical Support Representative

    4 weeks ago

    Taguig, Philippines Welsend Global Services Full time

    Overview Technical Support Representative (After Sales) — Welsend Global Services Location: On-site - Taguig Experience: 1-3 years Education: Diploma Employment Type: Full-time Job Description As a Technical Support Representative you will be doing after-sales service for outdoor batteries, mobile power, etc., including customer service such as returns and...

  • Technical Support Representative

    4 weeks ago

    Taguig, Philippines HRTX Full time

    Technical Support Representative (TSR) - AU/NZ Account Job Openings Technical Support Representative (TSR) - AU/NZ Account About the job Technical Support Representative (TSR) - AU/NZ Account About the Role In this role, youll support our Australian and New Zealand customers with equipment-related enquiries, including repairs, service requests, movements,...

  • Remote Technical Support Representative

    7 days ago

    Taguig, Philippines Mass Markets Full time

    Join to apply for the Remote Technical Support Representative role at Mass Markets Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted...

  • Technical Support Representative

    4 weeks ago

    Taguig, Philippines Sutherland Philippines Full time

    On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time Share Job Description Handle support issues from Nessus customers via web to case, voice, and chat channels. Handle basic product how-to, configuration, plugin and product installation inquiries using fixes and solutions from the Nessus support knowledge base. Utilize Tenable Salesforce instance...

  • Technical Support Circle Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines Probe CX Full time ₱1,500,000 - ₱2,500,000 per year

    Job Summary:The Team Leader is responsible for managing and supporting a team of technical support representatives handling telco-related services. The role ensures that performance metrics, quality standards, and customer satisfaction targets are met, while providing coaching, mentoring, and technical guidance to the team.Key Responsibilities:Lead, coach,...