Csr | Earn Up To 31K | Start Asap

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Overview

Explore numerous call center job opportunities. These roles involve handling customer inquiries, providing support, and resolving issues through phone, email, or chat. Call center positions are available across various industries, offering a chance to develop communication and problem-solving skills. Many companies offer comprehensive training programs to equip employees with the necessary knowledge and skills. Opportunities exist for advancement and specialization within the call center industry.

What People Ask

Call center jobs typically involve answering customer inquiries, resolving complaints, and providing information about products or services. Representatives must maintain accurate records of interactions and follow company policies. They handle a high volume of calls and work to meet performance targets. Success in call center roles requires excellent communication, active listening, and problem-solving skills. Representatives need to be patient, empathetic, and able to handle stressful situations. Proficiency in computer systems and multitasking abilities are beneficial.

The average salary information and specific employer examples present in the original content vary by region and organization. Benefits and incentives can significantly increase overall earnings.

Responsibilities (typical for CSR roles)
  • Answer calls, emails, and chats from customers
  • Provide information about products, services, or account status
  • Resolve basic customer concerns and escalate issues when needed
  • Document customer interactions and update systems accurately
  • Deliver friendly and professional service at all times
Qualifications (typical)
  • High school graduate or equivalent; some roles require college level or degree
  • 1–5 years of call center or customer service experience preferred
  • Strong English communication skills (written and verbal); bilingual skills can be a plus
  • Comfortable using computers and CRM systems
  • Willingness to work onsite or in shifting schedules
What We Offer
  • Competitive salary and allowances
  • Training and career development opportunities
  • Opportunities for advancement to senior or team lead roles
  • Health benefits and paid training
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