Call Center Representative

2 weeks ago

Pasay, Philippines Trinity Workforce Solutions, Inc. Full time

Responsibilities Manage incoming calls and customer inquiries effectively. Provide accurate product and service information. Resolve customer complaints and issues with professionalism. Maintain records of customer interactions. Collaborate with team members to improve service quality. Meet performance metrics and targets. Maintain a positive and friendly attitude towards customers. Qualifications Educational Qualifications: No specific degree required. Experience Level: 1-3 years of relevant experience in customer service. Skills and Competencies: Strong customer service, problem-solving abilities, and organizational skills. Working Conditions: Fast-paced office environment, may require shift work. Qualities and Traits: Team player with a strong work ethic and effective communication skills. #J-18808-Ljbffr

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