Sales Support Specialist | Salesforce

At Acquire Intelligence , our mission is to help businesses work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. Advance Your Career — Join us today and be part of a team where your work makes an impact WHY JOIN THE A-TEAM? Come for a career, stay for the fun HMO coverage for you and your family Yearly Kick-Off Parties with major giveaways (like the car in 2023) Get recognized through our ‘Value Awards’ Grow your career – yes, we love to promote internally Do meaningful work and collaborate with the best 900 promotions given each year 2,700+ leadership training courses We're looking for someone who can assist sales teams in multiple countries with by adding value with data-driven analysis. This role also involves creating reports, studying the findings and working with teams to come up with solutions and new ideas across all functions of sales teams like sales, agent performance, call performance, complaints, invoicing and QA. A Glimpse into Your New Role As a Sales Support Analyst , to support the needs of our Sales Operations team. This role works closely with Sales Operations, Sales and Finance to manage and maintain critical business processes and data. This role requires great attention to detail and successful candidates must be able to work independently in a fast-paced environment. · Sales enablement activities to support all stages of the sales cycle including preparing sales quotes, contracts and facilitation of contract execution. · Opportunity creation and maintenance to support new and expanded sales in collaboration with sales and renewal teams. · Responsible for day-to-day contract administration including data collection, integrity and accuracy of legal contract data in business systems (Salesforce CRM) · Collaborate and maintain sales process guides and related training documentation · Maintain license inventory and associated analytics, including monthly reporting and invoice reconciliations · Key participant in driving sales team readiness · Identify process issues and recommend solutions with corresponding communication plans. · Analyze lines of business operations to determine profitability and establish baseline for action and operational changes · Works directly with Sales Team and leadership to support efficient and effective execution of sales process · Collaborate with Project Management Team on processing project change orders (PCOs) · Facilitate Client onboarding and offboarding activities · Carefully analyses and interprets contracts for extraction of key data points, while understanding how the business will use the data to make decisions with customers or for the business in general. · Responsible for analysis and reporting of contract related data in an on-going effort to increase efficiency of business operations · Facilitates and executes modifications to active contracts, including amendments, renewals, subscription orders, project change orders, terminations, etc. · Monitor and action contracts through various stages of contract lifecycle · Develop analysis to be leveraged for business growth opportunities · Identify process issues and recommend solutions with corresponding communication plans. · Participate in training team members as needed · Manage multiple projects simultaneously · Support CRM initiatives · Perform other job-related duties as assigned What You’ll Bring ● Bachelor’s degree preferred. ● 2+ years of contract administration, contract management or other relevant experience supporting sales/legal organizations ● 1+ year experience working with Salesforce CRM and CPQ ● Advanced working knowledge of Microsoft Office products required ● Outstanding critical thinking, process improvement, and analytical skills ● Strong communication skills and attention to detail. ● Strong technical skills. ● Well-organized and hard-working, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure ● Ability to quickly adjust to changing priorities, comfortable navigating ambiguity and championing change WHAT WE VALUE We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values: Curious and Clever – Smart questions spark smart solutions Entrepreneurial Energy – Think like an owner. Solve like a founder Fast with Intent – We move fast and deliver real results Laugh and Learn – We don’t take ourselves too seriously, just our results What are you waiting for? Join the A-Team and experience the A-Life #J-18808-Ljbffr