Cloud Product Specialist

4 weeks ago

Taguig, Philippines Manpower Outsourcing Services, Inc. Full time

Qualifications Be proficient in using office software, such as PPT, Excel, etc. Science and engineering major background is preferred. Strong ownership, good customer service awareness, good teamwork, project management, active thinking, strong self-motivation. Responsibilities Familiarize CLOUD organizations and processes. Guide partner on how to correctly obtain CLOUD technical support. Actively respond to, track, and manage partner and their customer requirements and service requests (technical/non-technical), and push customers to resolve customer requirements as soon as possible. GoCloud Partner Development Building. Proactively assist service partners, software partners and SI partners in their cloud program journey and projects in Cloud. Build relationship with Cloud Partner Engineers. Be the trainer for partners on Cloud products and professional service solutions, capabilities and promotion of Cloud certifications. Partner Technical and Service Communication, workshop presentations, assist bidding/service proposal documents. Support the SA on partners POC opportunities. Participate in the pre-sales technical solution deliverability review, DTRx, and assist the SA in optimizing the project solution, feasibility and technical risk assessment. Perform remote and on-site cloud support in the partner cloud project delivery and implementation, such as migrate on-premises infrastructure to Cloud, set up the cloud infrastructure, advise our partners and their customers for cloud best practices and etc. Provide technical support and assist our partners for any post sales Cloud-related tasks and be able to respond in a timely manner. #J-18808-Ljbffr

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