Operations Manager

1 week ago


Batangas City, Philippines TaskUs Full time

Join to apply for the Operations Manager (Batangas City) role at TaskUs . Overview TaskUs is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands. Leverage a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO). We understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Responsibilities Make sure that KPIs are being met consistently; Effectively make each employee reach their best potential; Creatively devise effective plans on how to make each employee reach their targets; Gain the trust and respect of your employees; Identify your people's strengths and weaknesses; Assign tasks that will help people showcase their talents and work on their weaknesses; and Manage relationships better and develop people at the same time. Qualifications At least 3 years of related working experience in customer experience operations and as a management specialist A good track record of meeting and delivering targets Articulate enough with others, like Teammates and clients A multitasker that can work in a fast-paced environment A good leader DEI and Compliance We believe in equal opportunity and inclusive practices. TaskUs is an equal opportunity workplace and is an affirmative action employer. If you need reasonable accommodations in any part of the hiring process, please let us know. TaskUs will neither solicit money from you during the application process nor require payment to proceed with your application. Please communicate with authorized TaskUs recruiters only. We celebrate diversity and are committed to creating an inclusive environment for all employees. We invite you to explore all TaskUs career opportunities and apply through the URL #J-18808-Ljbffr


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