Problem Manager
4 days ago
About the Role As a Problem Manager, you’ll lead war rooms, drive RCA (Root Cause Analysis), manage escalations, and coordinate with both technology and business teams to resolve problems and prevent recurrences. This is an onsite role based in Manila , operating within a 24x7 support model . Key Responsibilities Take end-to-end ownership of war rooms and incident resolution. Lead Root Cause Analysis and ensure permanent fixes are implemented. Manage escalation and communication across business and technology teams. Drive stakeholder alignment during problem review and solution deployment. Deliver regular progress and RCA updates to all key stakeholders. Must-Have Qualifications 10–15 years of overall experience, including 10+ years in Problem Management within the banking domain . Strong verbal and written communication skills. Proven ability to manage war rooms and major incidents independently. Experience working in 24x7 environments and managing multiple stakeholders. Strong RCA and documentation skills. #J-18808-Ljbffr
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Problem Manager
3 weeks ago
, Metro Manila, Philippines Five9 Full timeOverview Join to apply for the Problem Manager role at Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the...
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Problem Manager
5 days ago
Manila, National Capital Region, Philippines Five9 Full time ₱900,000 - ₱1,200,000 per yearJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Problem Manager
5 days ago
Manila, National Capital Region, Philippines Five9 Full time ₱900,000 - ₱1,200,000 per yearJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Lead Problem Management Associate
3 weeks ago
, Metro Manila, Philippines The Depository Trust & Clearing Corporation (DTCC) Full timeJoin us at The Depository Trust & Clearing Corporation (DTCC) as a Lead Problem Management Associate (EMEA Shift) . Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the...
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Problem Management SME
7 days ago
Manila, National Capital Region, Philippines Aumtrend Full time ₱1,080,000 - ₱1,620,000 per yearRole : Problem Management SMECompany : One of the Global ClientLocation: ManilaSchedule: Monday-FridayWork Setup: HybridShift: Day ShiftJob Skills :Experience:5+ to 10 years of experience in Problem Management SMEJob Type: Full-timePay: Php90, Php150,000.00 per monthBenefits:Health insuranceLife insuranceApplication Question(s):Kindly Mention your Current...
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Lead Problem Management Associate
2 weeks ago
Manila, National Capital Region, Philippines DTCC Candidate Experience Site Full time ₱900,000 - ₱1,200,000 per yearAre you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the...
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Lead Problem Management Associate
2 weeks ago
Manila, National Capital Region, Philippines The Depository Trust & Clearing Corporation (DTCC) Full time ₱1,200,000 - ₱2,400,000 per yearAre you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and...
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Lead Problem Management Associate
2 weeks ago
Manila, National Capital Region, Philippines Depository Trust & Clearing Corporation Full time ₱1,200,000 - ₱2,400,000 per yearAre you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills...
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Manila, Philippines blaseek Full timeERP Incident and Problem Management Specialist blaseek Manila, National Capital Region, Philippines Overview The ERP Incident & Problem Management Specialist is responsible for managing and resolving ERP-related incidents and problems by applying ITIL frameworks and best practices. The role focuses on identifying root causes, implementing long-term...
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Account Manager
2 weeks ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱900,000 - ₱1,200,000 per yearAbout GarretsGarrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry's largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...
