Current jobs related to Client Success Manager - Davao City - Callbox Asia Pacific
-
Client Success Manager
2 months ago
Cebu City, Philippines Eteam Workforce Private Corporation Full timeRequirements:· Account management experience, preferably with large accounts· Mortgage industry experience· Bachelor's degree· Proven ability to build and maintain relationships with customer’s executive level staff, as well as internal management team· Ability to multi-task across a vast set of responsibilities· Strong communication skills (written,...
-
Client Success Specialist
3 months ago
Quezon City, Philippines Affinity Express Philippines Inc. Full timeJob Highlights: -Hybrid work set up and provided with complete work tools -Enjoy exclusive promotions and discounts on Ayala-owned products -Collaborative work environment Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think...
-
Client Success Specialist Paid Advertising
2 days ago
Quezon City, Philippines Affinity Express Philippines Inc. Full timeReady for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you! Your Role: The Client Success Specialist act as the primary point of contact for clients throughout the...
-
Client Success Specialist Paid Advertising
3 days ago
Quezon City, Philippines Affinity Express Philippines Inc. Full timeReady for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you! Your Role: The Client Success Specialist act as the primary point of contact for clients throughout...
-
Client Success Specialist
2 months ago
Quezon City, Philippines Affinity Express Philippines Inc. Full timeJob Highlights: -Hybrid work set up and provided with complete work tools -Enjoy exclusive promotions and discounts on Ayala-owned products -Collaborative work environment Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think...
-
Client Success Specialist Paid Advertising
2 days ago
Quezon City, Philippines Affinity Express Philippines Inc. Full timeReady for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you! Your Role: The Client Success Specialist act as the primary point of contact for clients throughout...
-
Customer Success Manager
4 months ago
Makati City, Philippines A&A Outsourcing Inc. Full timeJOB DESCRIPTION: Overall responsibility of perfect implementation of all client payroll rules. Stay updated on changing DOLE rules and updating the software accordingly. Motivate the team to ensure client satisfaction and employee satisfaction. Runs payroll for clients. Develop Excel back-ups for calculation. Automate payroll on the...
-
Customer Success Manager
4 months ago
Makati City, Philippines A&A Outsourcing Inc. Full timeJOB DESCRIPTION: Overall responsibility of perfect implementation of all client payroll rules. Stay updated on changing DOLE rules and updating the software accordingly. Motivate the team to ensure client satisfaction and employee satisfaction. Runs payroll for clients. Develop Excel back-ups for calculation. Automate payroll on the...
-
Client Success Manager
2 weeks ago
Pasay City, Philippines Neksjob Full timeIn addition to promoting sales growth and ensuring that marketing initiatives are carried out effectively, the Retail Account will manage connections with retail partners. Strong communication abilities and in-depth knowledge of the retail industry are prerequisites for this position. Qualifications: a minimum of a high school graduate Work experience is...
-
Client Success Manager
1 week ago
Pasay City, Philippines Neksjob Full timeIn addition to promoting sales growth and ensuring that marketing initiatives are carried out effectively, the Retail Account will manage connections with retail partners. Strong communication abilities and in-depth knowledge of the retail industry are prerequisites for this position. Qualifications: a minimum of a high school graduate Work experience is...
-
Customer Success Officer
4 months ago
Makati City, Philippines A&A Outsourcing Inc. Full timeJob Description: Overall responsibility of perfect implementation of all client payroll rules Stay updated on changing DOLE rules and updating the software accordingly Runs payroll for clients. Develop Excel back-ups for calculation. Automate payroll on the HCMS for all current clients Handles existing and new client’s data...
-
Customer Success Officer
4 months ago
Makati City, Philippines A&A Outsourcing Inc. Full timeJob Description: Overall responsibility of perfect implementation of all client payroll rules Stay updated on changing DOLE rules and updating the software accordingly Runs payroll for clients. Develop Excel back-ups for calculation. Automate payroll on the HCMS for all current clients Handles existing and new client’s data...
-
Customer Success Executive
2 months ago
Cebu City, Philippines Noon Dalton Philippines Inc Full timeNoon Dalton Core Values Noon Dalton invites all its employees to embrace our core values, living them every day, in every aspect of their role. Empathy At Noon Dalton, being empathetic means being patient and understanding, both with Clients and with each other. We don’t make businesses conform to our requirements. We understand what they need and do...
-
Customer Success Executive
2 months ago
Cebu City, Philippines Noon Dalton Philippines Inc Full timeNoon Dalton Core Values Noon Dalton invites all its employees to embrace our core values, living them every day, in every aspect of their role. Empathy At Noon Dalton, being empathetic means being patient and understanding, both with Clients and with each other. We don’t make businesses conform to our requirements. We understand what they need and do...
-
Client Partnership Manager
1 week ago
Makati City, Philippines AIDEA CAREERS Full timeAs the Client Partnership Manager, you’ll be the key link between our clients and the firm, focusing on building strong relationships and driving business growth in specific sectors. You will work closely with Studio Directors and the Proposals/Contracts team, identifying market trends, challenges, and opportunities to help the firm stay competitive. Your...
-
Client Partnership Manager
1 week ago
Makati City, Philippines AIDEA CAREERS Full timeAs the Client Partnership Manager, you’ll be the key link between our clients and the firm, focusing on building strong relationships and driving business growth in specific sectors. You will work closely with Studio Directors and the Proposals/Contracts team, identifying market trends, challenges, and opportunities to help the firm stay competitive. Your...
-
Client Service Associate-Call Agent
2 weeks ago
Davao City, Davao, Philippines Reliance Transcription & Infotech Corporation Full timeQualifications & experienceGood computer skills.* Good verbal/written communications skills.* Detail-oriented and accurate.Tasks & responsibilities1. Ensuring a positive and professional client service experience.2. Managing client inquiries via phone, email, online.3. Directing client complaints or complex queries to relevant departments.4. Providing...
-
Client Relationship manager
4 months ago
Quezon City, Philippines Recruiter PH Full timeJob Statement: The Client Relations Manager serves as the primary point of contact between VXI and the client’s vendor management team. He/she will work with the Directors for both Client Services and Operations, as well as each site’s management team, to ensure that client requirements are met and delivered, and all communications are cascaded to...
-
Client Relationship manager
4 months ago
Quezon City, Philippines Recruiter PH Full timeJob Statement: The Client Relations Manager serves as the primary point of contact between VXI and the client’s vendor management team. He/she will work with the Directors for both Client Services and Operations, as well as each site’s management team, to ensure that client requirements are met and delivered, and all communications are cascaded to...
-
Client Engagement Manager
2 weeks ago
Makati City, Philippines AIDEA CAREERS Full timeQualifications: • Bachelor's degree in Architecture, Engineering, or a related design field. • A minimum of 6+ years of relevant experience in business development, client engagement, or a related role. • Strong leadership and management abilities, with a proven track record of fostering collaboration within teams and with external partners. •...
Client Success Manager
4 months ago
Scope of Responsibilities
- Oversee the team’s performance, ensuring work efficiency and diligently tracking program status.
- Represent the company during programs, actively engaging with clients, and providing comprehensive reports on every aspect of the program.
- Maintain and strengthen relationships with the assigned clients through consistent and proactive customer contact.
- Regularly update clients on program status and promptly address any immediate concerns during programs.
- Minimize client attrition by skillfully renewing service contracts.
- Identify potential client concerns and proactively resolve them to enhance overall satisfaction.
- Upsell clients on additional products and services offered by the company to maximize value.
- Ensure that the client’s Key Performance Indicators (KPIs) needs are met within the specified time frame agreed upon in the contract.
- Keep the Senior Client Success Manager/Operations Manager informed of any changes or feedback coming from the client.
- Report directly to the Senior Client Success Manager/Operations Manager; in the absence of the Senior Manager, report directly to the CEO.
- Undertake additional tasks assigned by the Senior Manager or the CEO.
Qualifications:
- Minimum of three (3) years experience as a Supervisor or Manager in a related field.
- Proven work experience in customer-facing role, preferably in a client success or account management capacity (external)
- Exceptional ability to communicate and foster positive business relationships
- High computer literacy and quick learner of new software
- Self-driven and proactive nature.
- Possesses a Bachelor's degree preferably in Communications, Business, Marketing, or IT
- Amenable to work in an office-based setup.
- B2B Sales experience is required
Why Callbox?
- Fixed Schedule and Weekend Off
- Lucrative Weekly and Monthly Cash Incentives.
- Advancement Opportunities
- Outstanding Health and Medical Benefits
- Free Meals every day
- Office-based
- Monthly Big Corporate events and parties
- Benefits - Medical, Dental Healthcare, Miscellaneous Allowance, Loans, and More