Mandarin Client Advisor, Luxury Brand Industry

7 hours ago

Makati City, Philippines J-K Network Services Full time

Company Profile: Italian Luxury Brand of Watches and Perfumes. Be part of one of the most glamorous names in luxury timepieces, with exclusive boutiques located in prestigious hotels and high-end shopping malls. We are currently looking for Brand Ambassadors / Brand Sales Associates to represent our brand, promote our products, and assist Chinese clientele with inquiries and purchases. Position: Mandarin Client Advisor Company Industry: Luxury Brand Industry Work Location: Makati City Work Schedule: Shifting Schedule (Dayshift & Midshift-Mall hours) Salary: Php 40,000 Work Set Up: Work On-site BENEFITS: - Incentives - Commission - 13th Month Pay - HMO with 3 dependents - Government-mandated benefits REQUIREMENTS OF THE JOB: - Open to Filipino and Filipino-Chinese applicants who can speak conversational Mandarin and effectively communicate with Chinese customers. - Can speak English and Tagalog. - Holds a Bachelor’s degree in any field. - Knowledgeable in luxury retail and sales techniques. - Demonstrates strong interpersonal and communication skills. - Thrives in a collaborative, team-oriented environment. - Shows excellent organizational abilities and a willingness to learn. - Proactive, motivated, and results-driven. RESPONSIBILITIES OF THE JOB APPLICATION: - Welcome all clients and provide exceptional service for every visit or inquiry. - Understand client needs, offer personalized recommendations, and introduce them to the brand. - Build and maintain strong client relationships while attracting new customers. - Manage the full sales process, ensuring a premium shopping experience. - Support store targets and service KPIs. - Record client information for CRM and follow-up activities. - Handle after-sales services, including repairs and customer updates. - Ensure store cleanliness and product displays meet brand standards. - Follow all sales, security, and operational procedures. - Participate in ongoing training to enhance product and brand knowledge. RECRUITMENT PROCESS - Paper Screening - Interview with the HR Manager - Second-level Interview with Store Manager - Final Interview with Commercial Manager (optional) - Job Offer

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