Gaming Assistant/ Cashier
3 weeks ago
Overview
Customer Service and Clerical roles in the Philippines from multiple employers. Roles include cashiers, contact center agents, and process developers with responsibilities across customer service, order processing, call handling, data entry, and quality assurance. Locations include Davao, Pasig, Paranaque/Tambo, and remote/work-from-home opportunities. Salaries and benefits vary by position and company.
Responsibilities (selected examples)- Handle payments, counter transactions, bagging and packaging of products, and processing daily sales reports for cashier roles.
- Receive and respond to customer calls, emails and chats; resolve inquiries with empathy; maintain accurate records; communicate solutions to clients; stay up to date with product offerings.
- Provide customer service for financial products and services; meet performance metrics and quality targets; manage client accounts to drive advocacy.
- Schedule appointments and dispatch work orders; assist with inbound/outbound calls; provide product information and support order processing for food catering or services.
- Maintain CRM records, manage intermediary profiles, and ensure compliance in banking-related processes.
- Participate in training, contribute to process improvements, and support multi-system processes.
- High School or Senior High School graduate; some roles require college degree or equivalent experience.
- Customer service experience; strong written and verbal communication; ability to handle high call volumes; attention to detail.
- Proficiency with computers and CRM tools; ability to work in fast-paced environments; reliable internet and home office setup for remote roles.
- Flexibility for evenings and weekends where required; willingness to work in telecommunication, food service, or financial services sectors.
- Full-time and permanent positions; some roles are remote/work-from-home; others located on-site in SM City Lanang (Davao), Bridgetownsite (Pasig), or other sites.
- Pay ranges vary by role (examples: 14,082 Php/month; 240,000–336,000 Php/year; up to 50,000 PHP/month in some remote roles).
- Company events, statutory benefits, health care, HMO where applicable; paid training; life and health insurance; incentives; remote work options.
Genpact postings include statements about equal opportunity employment and scams to avoid processing fees. Always verify roles directly with the employer and beware of recruitment scams.
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