Session Notes Reviewer for Healthcare

4 weeks ago


Makati, Philippines ISTA Solutions Full time

Session Notes Reviewer for Healthcare - ISTA Solutions

ISTA Solutions is seeking an experienced Session Notes Reviewer to join our team. You will work with professionals who prioritize employee satisfaction and work-life balance. We value long-term success and lifelong learning. We are looking for a team player to contribute to our mission.

Responsibilities
  • Review and verify therapy session notes (e.g., ABA, OT, PT, ST) for accuracy, clarity, and completeness
  • Ensure documentation complies with HIPAA, payer guidelines, and internal quality standards
  • Cross-check session details (dates, times, duration, service type, provider information)
  • Identify and flag discrepancies, missing information, or potential compliance issues
  • Provide feedback to providers or clinicians regarding documentation errors or gaps
  • Coordinate with billing teams to resolve documentation issues affecting claims or reimbursements
  • Maintain confidentiality and uphold data privacy standards
  • Use EHR platforms and QA tools to conduct thorough and efficient reviews
Requirements
  • Working knowledge of US healthcare
  • Back-office experience, preferably in a BPO or healthcare-related setting
  • Strong attention to detail and accuracy in data processing and documentation
  • Familiarity with insurance processes, medical-related industries, and ABA standards is highly preferred
Benefits
  • Competitive salary and benefits
  • Health Insurance with free dependents
  • 10% night differential
  • Attendance bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance appraisal
  • Work-life balance
  • Opportunities for career growth
  • Encouragement to learn new skills
Our Commitment To You
  • Strong culture and values-driven leadership
  • Opportunities to learn and grow at any career stage
  • Continuous learning and innovation
  • Inclusive environment where everyone thrives
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