Customer Support Specialist

Overview The Specialist – Customer Support plays a critical role in delivering advanced technical and product support for Refinitiv customers, complementing the frontline efforts of Customer Support Executives. As a subject matter expert (SME), the Specialist handles sophisticated and raised inquiries related to Refinitiv Data Platform (RDP) and associated...

Position OverviewThe Specialist – Customer Support plays a critical role in delivering advanced technical and product support for Refinitiv customers, complementing the frontline efforts of Customer Support Executives. As a subject matter expert (SME), the Specialist handles sophisticated and raised inquiries related to Refinitiv Data Platform (RDP) and...

Position OverviewThe Specialist – Customer Support plays a critical role in delivering advanced technical and product support for Refinitiv customers, complementing the frontline efforts of Customer Support Executives. As a subject matter expert (SME), the Specialist handles sophisticated and raised inquiries related to Refinitiv Data Platform (RDP) and...

**Position Overview**Building on the foundation of frontline support, Specialists demonstrate deep technical expertise, ownership, and urgency in resolving issues that require sophisticated troubleshooting, multi-functional teamwork, and root cause analysis. They mentor and guide Associate Specialists and Executives, contribute to process improvements, and...

Customer Support SpecialistJob Summary:We are looking for a Customer Support Specialist to provide outstanding support across multiple channels—phone, messaging, and email—by investigating, troubleshooting, and resolving customer issues. You will act as a trusted advisor, ensuring customers feel heard, valued, and supported, while striving for...

Position Summary As a Quant Feeds & Platform Specialist, you thoroughly understand our clients’ and prospective clients’ requirements from data to workflow needs and can articulate, construct, and demonstrate the desired product and content solution. Combining technical capability with deep content knowledge and usage, we provide domain expertise and...

About the role This is an exciting opportunity to join @Specialist' as a full-time Collection Specialist based in Taguig City, Metro Manila. As a key member of our Client Services team, you will play a vital role in maintaining our company's strong financial position by effectively managing and resolving outstanding client accounts. What you'll be doing ...

As a Customer Support Specialist, you will go beyond answering tickets—you’ll be a trusted partner to our customers. By solving problems quickly and with empathy, you’ll build lasting relationships and ensure customers gain maximum value from our platform. This is a high-impact role where your contributions directly drive customer satisfaction,...

**Position Summary**As a Quant Feeds & Platform Specialist, you thoroughly understand our clients’ and prospective clients’ requirements from data to workflow needs and can articulate, construct, and demonstrate the desired product and content solution. Combining technical capability with deep content knowledge and usage, we provide domain expertise and...

Position SummaryCustomer Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience.The Specialist role empowers our customers with trusted insights, resolve...