Customer Support Manager
3 weeks ago
Customer Support Manager Ftm0003 – Lipa
Posted today
Job DescriptionPrimary Responsibilities:
- Ability to communicate effectively and professionally with customers. Digest large amounts of data quickly, deal with ambiguity, be decision-oriented, a quick learner and open minded.
- Receipt, review and processing of customer orders, RFQ's and discrepancies in accordance with standard terms and conditions or customer specific contractual obligations.
- Extensive internal interface with various support organizations within the organization.
- Ensuring all necessary flow-downs to supply chain, shipping, quality, etc. are communicated timely and accurately.
- Management of contracts to include assistance with customer delivery status inquiries, customer delivery expedite requests, the implementation of contract modifications to standard work and other customer requests as needed.
- Responsible for assisting with timely payment from customers.
- Participate in continuous improvement initiatives.
- Documented success in maintaining a high level of ownership towards assigned responsibilities.
- Ability to train and develop others around them in areas of expertise.
- Non-traditional working hours may be required as needed.
Preferred Qualifications:
- SAP knowledge
- ACE, Six Sigma continuous improvement experience
- Reporting, database manipulation and/or VBA a plus
- Effective written and verbal communication
- Bachelor's degree required for this position
Posted today
Job DescriptionCollect customer order forecasts, develop delivery plans, coordinate with various departments within the factory to deliver on time and in quantity according to the production delivery process. Organize shipment information and reconcile accounts on time every month. Maintain customer relationships and promptly handle customer abnormal feedback.
Analyst, Customer ServicePosted today
Job DescriptionDate Posted: Philippines
Position Type: Unspecified
Responsibilities:
- Manage and act as primary point of contact for all intercompany orders to Galley Inserts
- Enter and/or update sales orders in SAP as needed
- Ensure order details are correct including part numbers, quantity and pricing
- Collaborate with Planning and ImpEx team on requirements and ship dates
- Update order ship date in BSP in a timely manner
- Respond promptly to inquiries related to order status, pricing, delivery, cancellation and returns
- Provide daily and monthly reports to support on-time delivery
- Keep records of customer interactions and process customer accounts
- Meet personal/customer service team targets (KPI)
- Ensure compliance with company policies and internal processes
- Perform other duties as required by departmental procedures
Qualifications:
- Bachelor's degree in Business Administration, Business Management, or a related field
- 3+ years of experience in Customer Service in a related role
- Customer oriented and committed to provide excellent customer service
- Strong attention to detail and organizational skills
- Strong numerical, written, and verbal communication and reasoning skills
- Ability to work effectively with cross functional teams
- Ability to multi-task, prioritize, and manage time effectively
- Professional etiquette towards customers and organization
- Experience resolving customer complaints
- MS Excel and PowerPoint proficient
- Experience using SAP ERP is a plus
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced solutions for the global aerospace and defense industry. We are committed to equal employment opportunities and to maintaining an inclusive environment for all employees.
Customer Support Jr. Staff – Tanauan, BatangasPosted today
Salary: ₱150,000 - ₱250,000 per year
Job Description- Graduate of Vocational course (Technical or Electronics) or 2-3 years of college
- Experience in a manufacturing company preferred
- Knowledge of process flow chart understanding
- MS Office proficiency
- Keen attention to detail and responsible
- Support in smooth flow of complaint handling to achieve lead time
- Provide early detection of abnormalities to prevent complaints and increase customer satisfaction
- Support preparation in accordance with audit handling standards
- Company benefits include life insurance, events, meals, transportation, and potential for permanent employment
Collins Aerospace and RTX equal employment opportunity statements apply as above.
Customer Support Jr. StaffTanauan, Batangas
Posted today
Job Description- Same qualifications as above; focus on early discrepancy detection, complaint handling, and MS Office
Be The First To Know: About the latest Customer Support Manager Ftm0003 jobs in Lipa
Privacy Policy and Terms: Click on this link to read the Policy and Terms
Security/Administrative RolesJob Description includes administrative support, security duties, emergency response, police/court duties, safeguarding items left in the store, ensuring order and cleanliness, and other duties as assigned. Qualifications include at least 1 year in Security/Protective Services, flexible schedules, willingness to be stationed in The SM Store - Batangas, and fresh graduates are welcome. Full-time positions with day shift available.
#J-18808-Ljbffr-
Customer Support Advocate
2 weeks ago
Philippines Peak Support Full time ₱150,000 - ₱250,000 per year:Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Support Advocate to join our team in the PhilippinesWhat You'll DoDevelop expertise in our platform and become a subject matter expert for our customers, keeping on top of...
-
Technical Customer Support Specialist
3 weeks ago
, Aklan, Philippines Buscojobs Full timeTechnical Customer Support Specialist jobs in ... Technical Customer Support Specialist Santo Tomas, Batangas ₱ - ₱ Prepare and format sales proposals and quotations in Microsoft Excel based on client requirements. Coordinate with the sales and technical teams to ensure accurate and competitive offers. Respond to client inquiries and provide...
-
Customer Relations Manager
3 weeks ago
, Aklan, Philippines Buscojobs Full timeCustomer Relations Manager Posted today Job Description The primary person in-charge of managing customers concerns with the objective of maintaining positive customer relationship, oversees and manages the complete process, from customer orders being placed to the products being delivered to the customer. To answer customer questions by phone, email, social...
-
Customer Service Associate
2 weeks ago
Philippines Peak Support Full time ₱150,000 - ₱250,000 per yearApplyDescriptionAre you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the PhilippinesWe're Looking For Individuals WithProven experience in customer service, preferably in a BPO...
-
Customer Service Representative
3 days ago
Philippines Peak Support Full time ₱150,000 - ₱250,000 per year:Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our onsite team in the PhilippinesWe're Looking For Individuals WithProven experience in customer service, preferably in a BPO settingStrong oral...
-
Customer Service Associate
5 days ago
Philippines Peak Support Full time:Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the PhilippinesKey Responsibilities:User Support & Access ManagementProvide first-level support for account access, password resets,...
-
Customer Support Specialist
3 weeks ago
, Aklan, Philippines Buscojobs Full timeCustomer Support Specialist Night Shift Ph Tim Posted today Job Description Prepare and format sales proposals and quotations in Microsoft Excel based on client requirements. Coordinate with the sales and technical teams to ensure accurate and competitive offers. Respond to client inquiries and provide basic technical support when needed. Maintain a...
-
Customer Support Manager
2 weeks ago
, , Philippines Freebird Full timeOverview We are looking for a Customer Support Manager to lead, grow, and scale Freebird's CX team. You will ensure our agents have the tools, processes, and coaching they need to deliver consistent, high-quality support. This role blends leadership and operations. You will own QA, scheduling, and team development while also driving special projects that...
-
Facilities Admin Support
3 weeks ago
, Aklan, Philippines Buscojobs Full timeFacilities Admin Support jobs in Tanauan Posted today Overview Job Description Duties And Responsibilities Shuttle Service Management: Arrange and schedule shuttle for Plant's visitors, VIP, Customers, Auditors and Employee; Verification and checking of shuttle provider billings; Implement and design continues improvement of the shuttle services; Fast...
-
Customer Success
3 weeks ago
, Aklan, Philippines Buscojobs Full timeTanauan, Batangas ₱ - ₱ Y Philippine Manufacturing Co. of Murata, Inc Posted today Job Description Graduate of Vocational course (Technical or Electronics course related) or at least 2-3 years in college, With experience in manufacturing company is preferred, Knowledge in process flow chart understanding, With hands on experience in MS Office, Must...