Senior Project Management Officer

About the Role We're seeking a strategic Project Administration Officer to support our Enterprise Project Management Office (EPMO). This is a high-visibility role that goes beyond coordination—you'll be the operational backbone of the EPMO, driving governance, portfolio oversight, and executive-level reporting. This role requires someone who can act as a bridge between project teams, EPMO leadership, and senior stakeholders, ensuring strategic alignment, visibility, and accountability across the portfolio. You'll own the systems, processes, and reporting that enable informed decision-making at the executive level. Key Responsibilities Strategic Governance & Portfolio Management Own and maintain enterprise OKRs, tracking progress and alignment with business strategy Drive strategic project governance frameworks, ensuring consistency and standardization across the portfolio Monitor portfolio health, capacity, and resource risks, surfacing early warning signs proactively Maintain portfolio-level visibility across all projects, identifying dependencies, risks, and alignment issues Hold stakeholders accountable by tracking commitments and asking the hard questions Executive Reporting & Data Visualization Produce executive-ready reports, dashboards, and board packs that distil complex information into actionable insights Create data visualizations that drive decisions, not just report status Present portfolio insights to senior leadership with confidence and clarity Translate project data into strategic narratives that executives care about Smartsheet Mastery & Automation Design and maintain advanced Smartsheet solutions, including dashboards, automated workflows, formulas, and reporting Standardize and continuously improve Smartsheet governance across the EPMO and broader business Train and support others in using Smartsheet effectively Drive data quality and consistency improvements across the platform Stakeholder Management & Influence Engage confidently with executives, project managers, and cross-functional teams Challenge the status quo and escalate issues when needed Build relationships across the business to deliver EPMO objectives Facilitate difficult conversations about prioritization, resource allocation, and trade-offs Process Improvement & Initiative Tracking Drive continuous improvement of EPMO processes, templates, and standards Track team initiatives and business goals, ensuring alignment and progress Identify opportunities to enhance portfolio visibility, governance, and decision-making Operate autonomously, creating structure and clarity where needed Essential Requirements Advanced Smartsheet expertise, including dashboards, automation, formulas, and workflows—this is non-negotiable Data visualization and presentation skills—ability to create executive-ready materials that drive decisions 4-7 years of experience in PMO, EPMO, or strategic project coordination roles Portfolio-level thinking: understanding of governance, prioritization, and strategic alignment beyond individual projects Proven ability to engage with and influence senior stakeholders and executives Strong analytical skills with the ability to turn data into insights and recommendations Confidence to challenge, escalate, and hold stakeholders accountable Self-starter who can operate independently and create clarity in ambiguity Excellent written and verbal communication skills Highly Valued Bachelor\'s degree in Business Administration, Project Management, or related field Experience supporting executive leadership teams Knowledge of Agile, hybrid, or waterfall project methodologies Familiarity with Power BI, Jira, Confluence, or Microsoft Project Project management certifications (CAPM, PRINCE2, AgilePM) Experience implementing governance frameworks or PMO standards Change management experience: training, influencing, measuring adoption Background in capacity planning and resource management What Success Looks Like Executives receive timely, accurate, and insightful portfolio reporting that informs decisions The EPMO operates with consistent governance, clear accountability, and proactive risk management Smartsheet is leveraged to its full potential with automated, standardized workflows Stakeholders are engaged, informed, and aligned on priorities and trade-offs Portfolio health and delivery performance improve through data-driven insights ShoreXtra Benefits & Perks Permanent WFH Client-provided equipment 20 annual leave credits Medical and dental insurance Free barista-style coffee Free parking and jeepney services Unlimited potential for growth Fun and family-oriented working environment Silver Badge Referral reward for Shore360 employees #J-18808-Ljbffr