Leads Verification Specialist

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world**Leads Verification Specialist** BGC Site, Taguig, Philippines Reporting to: Team LeaderWe’re an award-winning global outsourcer providing contact center and back-office services. As a Leads Verification Specialist, your role is integral in connecting organizations that are in need of goods/services that invite other parties who could provide the goods/services they need.As a Leads Verification Specialist, you are responsible for ensuring that you accurately translate the invites according to the stated description of goods/services an organization needs. Our goal is to help businesses across Australia and New Zealand succeed through tendering.# A SNAPSHOT OF YOUR ROLEAs a Leads Verification Specialist, you’ll primarily be responsible for translating the invites via tendering in accordance with a specific template and must accomplish the required fields accurately. Data entry must strictly follow the guidelines based on the type of market the invite is going to be published for.You are also responsible in ensuring to zero out all postings in the portals/sites as they have critical time margin to be attended and completed. Your day could see you:Check provided portals or sites for new postings / ensure no new postings are missed.Ensure trackers are up to date from time to timeWork diligently to meet daily/weekly/monthly as prescribed to meet monthly conversion and volume targets.Direct any other queries to the relevant department/person.Always represent the company in a professional and courteous manner.# A BIT ABOUT YOUExcellent communicator in English language (written and spoken).Knowledgeable about contact center operations and metrics preferably in Australian lines of businessMust, at least, have finished high school.Intermediate to Advanced Microsoft office applications skillsHelpful, patient and friendly attitude with a drive to take on new challenges and learn.Possesses excellent attention details and good in multi-tasking.Open to working in shifting schedules.# WHAT SUCCESS LOOKS LIKE FOR YOUAchievement of pre-defined KPIs and SLAs.Excellent feedback from customers, internal and external.Join the A-Team and experience the A-LifeAcquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to Please refer to our Privacy Policy at#J-18808-Ljbffr