Service Desk Specialist
4 weeks ago
Service Desk Specialist page is loaded## Service Desk Specialistremote type: Hybrid (in-office / remote mix)locations: Philippines (Cebu)time type: Full timeposted on: Posted 3 Days Agojob requisition id: REQ12746**Responsibilities*** Resolve computer, networking, printing, hardware and software related issues through indepth troubleshooting and technical assistance. Log and track requests using Service* Desk software in order to maintain history and related problem documentation. Handle problem recognition, research, isolation, resolution and follow-up, and refer more complex problems to technical staff while maintaining ownership of the issue.* Install, document, take inventory, maintain, and troubleshoot all information technology assets.* Create and delete user accounts, enforce security and compliance rules to employees and nonemployees regarding passwords and access to computer systems.* Provide installation support including training and education of end user on basic tool set including telephones, laptops, video conferencing, and conference rooms/bridges etc.* Has consistently met SLA's YOY**Experience*** 1-3 years of experience**Knowledge & Skill*** Good knowledge of all front line systems employees use and have the ability to support.#J-18808-Ljbffr
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IT Service Desk
3 days ago
Quezon City Central Post Office P, Philippines Stark Asia Solutions, Inc Full timeIT Service Desk Specialist – Centris, QC (Onsite | Night Shift)Join our growing IT Support team in Eton Centris, Quezon CityWe're looking for skilled IT Service Desk Specialists who can deliver top-notch support for global users in a fast-paced environment.What You'll DoProvide tech support for hardware, software, VPN, Citrix, and OutlookManage and resolve...
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Service Desk Manager
3 days ago
Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱6,000,000 - ₱8,000,000 per yearThe Service Desk Manager is responsible for leading and managing a 24*7 service desk team to ensure thedelivery of high-quality technical support to our organization and its customers. This role involves overseeingday-to-day operations, optimizing processes, and fostering a customer-centric culture within the service deskteam. The Service Desk Manager will...
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Service Desk
5 days ago
Cebu City, Central Visayas, Philippines Capgemini Full time ₱80,000 - ₱120,000 per yearRole RequirementsService Desk / Technical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies, investigates and...
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Service Desk Specialist
5 days ago
Cebu City, Central Visayas, Philippines Dynata Full time ₱300,000 - ₱500,000 per yearResponsibilitiesResolve computer, networking, printing, hardware and software related issues through indepth troubleshooting and technical assistance. Log and track requests using ServiceDesk software in order to maintain history and related problem documentation. Handle problem recognition, research, isolation, resolution and follow-up, and refer more...
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Service Desk Specialist
5 days ago
Directpl PHL, Inc. Office W, /F Four/NEO Building th Ave. corner th St. Fort Bonifacio, Taguig City, Philippines, Philippines Directio Full time ₱70,000 - ₱80,000 per yearDirectio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating...
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Service Desk Specialist
5 days ago
Makati City, National Capital Region, Philippines Microbase Inc Full time ₱250,000 - ₱500,000 per yearResponsibilities:Frontline Duties: Operate switchboard, route calls, take messages, perform clerical tasks, manage mail, and distribute documents.Administrative Tasks: Monitor and track office supply requests.Service Desk Support: Ensure service desk agreements are met and assist the services team as needed.Technical Service Management: Manage and track...
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IT Service Desk Specialist 2
3 days ago
Cebu City, Central Visayas, Philippines Dexcom Full time ₱40,000 - ₱80,000 per yearThe Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting...
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Service Desk Management Specialist
3 weeks ago
Cebu City, Philippines IONOS Full timeAt IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for...
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IT Service Desk Specialist
5 days ago
Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱456,000 per yearIT SERVICE DESK – HIRING NOWLocation: Eton Centris, Quezon CityQUALIFICATIONS:At least HS/SHS Graduate3+ years IT Service Desk experience in a BPO Voice International AccountHands-on experience with ServiceNow, Active Directory, and TroubleshootingCan start ASAPOFFER / PERKS:Up to ₱38,000 Basic Salary₱2,400 Non-Taxable Allowance₱25,000 Sign-On...
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Service Desk Management Specialist
4 days ago
Cebu City, Central Visayas, Philippines IONOS Full time ₱1,200,000 - ₱2,400,000 per yearAt IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for...