Customer Support Specialist

Customer Support Specialist jobs in Cavite

FlexJobs Has 100% Verified Jobs, Resume Help, Career Tools. Sign Up Now With 14-Day Trial. Don\'t Waste Time With Other SitesThat Post Scams & Junk. Find Legit Jobs & Companies Now. 2025\'s Best Jobs. Legit Part & Full Time. Auto Apply With AI. AI Auto Apply. Paid Time Off.No More Commuting.

Client Support Specialist

Kawit, Cavite ₱ - ₱ Y Shadow Office Solutions, Inc.

Posted 1 day ago

Job Description

Job Overview:

We are seeking a dedicated and enthusiastic Client Support Specialist to join our Clients\' customer service team. The successful candidate will be responsible for exceptional communication with clients, accurate reporting, and high-level support to teams, ensuring seamless client experiences and efficient operations.

Work Set Up:

• Employment Type: Full Time
• Shift Schedule: Mon-Fri, 6:00 am to 3:00 pm
• Work Setup: Onsite

Location: Cavite

Key Responsibilities:

• Exceptional Client Communication
• Demonstrate excellent written and verbal communication across multiple platforms, including phone, Zoom, Loom, web chat, and email.
• Engage professionally and confidently with stakeholders at all levels to ensure clear, positive, and effective interactions.
• Provide a seamless and supportive experience for clients in all communications.

Reporting and Administrative Tasks

Manage and maintain accurate client reports, including tracking attendance, success metrics, and traffic light indicators.

• Ensure timely and accurate data entry to support business operations and client tracking.

High-Level Support

Provide high-level assistance to the Client Success and Coaching teams, improving efficiency and client engagement.

• Work collaboratively across internal teams to align client engagement strategies and initiatives.

Qualifications:

• Bachelor\'s degree in any field.
• 2 years of experience in a related role.
• Experience in Data Entry
• Experience in Social Media Scheduling
• Experience in Calendar scheduling and "Calendly" management
• Experience in G-suite inbox and Drive management
• Support - Provide high level support to our Client Success and Coaching teams
• Competitive salary package
• HMO coverage
• Attendance bonus
• 20 days of paid leave to be used on your own discretion (including 5 credits convertible to cash)
• Monthly social activities and annual company outing (domestic/international)
• Vibrant, diverse and inclusive work environment

About Us:

Shadow Office Solutions is an Australian operated BPO committed to delivering exceptional services and innovative solutions to our clients. We pride ourselves on our skilled workforce and a culture of excellence, collaboration and continuous improvement. We\'re growing and looking for talented individuals to join our dynamic team.

Shadow Office Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Client Support Specialist

Kawit, Cavite ₱80000 - ₱ Y Shadow Office Solutions

Posted today

Job Description

Job Overview:

We are seeking a dedicated and enthusiastic Client Support Specialist to join our Clients\' customer service team. The successful candidate will be responsible for exceptional communication with clients, accurate reporting, and high-level support to teams, ensuring seamless client experiences and efficient operations.

Work Set Up:

• Employment Type: Full Time
• Shift Schedule: Mon-Fri, 6:00 am to 3:00 pm
• Work Setup: Onsite
• Location: Cavite

Key Responsibilities:

• Exceptional Client Communication
• Demonstrate excellent written and verbal communication across multiple platforms, including phone, Zoom, Loom, web chat, and email.
• Engage professionally and confidently with stakeholders at all levels to ensure clear, positive, and effective interactions.
• Provide a seamless and supportive experience for clients in all communications.
• Reporting and Administrative Tasks
• Manage and maintain accurate client reports, including tracking attendance, success metrics, and traffic light indicators.
• Ensure timely and accurate data entry to support business operations and client tracking.
• High-Level Support
• Provide high-level assistance to the Client Success and Coaching teams, improving efficiency and client engagement.
• Work collaboratively across internal teams to align client engagement strategies and initiatives.

Qualifications:

• Bachelor\'s degree in any field.
• 2 years of experience in a related role.
• Experience in Data Entry
• Experience in Social Media Scheduling
• Experience in Calendar scheduling and "Calendly" management
• Experience in G-suite inbox and Drive management
• Support - Provide high level support to our Client Success and Coaching teams
• Competitive salary package
• HMO coverage
• Attendance bonus
• 20 days of paid leave to be used on your own discretion (including 5 credits convertible to cash)
• Monthly social activities and annual company outing (domestic/international)
• Vibrant, diverse and inclusive work environment

About Us:

Shadow Office Solutions is an Australian operated BPO committed to delivering exceptional services and innovative solutions to our clients. We pride ourselves on our skilled workforce and a culture of excellence, collaboration and continuous improvement. We\'re growing and looking for talented individuals to join our dynamic team.

Shadow Office Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Customer Care Representative

Posted 1 day ago

Job Description

General Job Qualifications

Education: Graduate of BS in Communications, Business Management or Hospitality Management.

Experience/Training: Must have at least 1 year of experience in customer service role.

Duties and Responsibilities:

• Welcome and assist patients, visitors, and families upon arrival at the hospital.
• Guide patients through hospital processes such as admission, billing, discharge, and appointments.
• Provide accurate information about hospital services, schedules, and policies.
• Listen to and resolve patient concerns in a professional and empathetic manner.
• Coordinate with clinical and non-clinical departments to address patient needs and improve service delivery.
• Ensure patient rights and confidentiality are respected at all times.
• Monitor patient feedback and submit reports on service issues, suggestions, or complaints.
• Support special needs of elderly, disabled, or non-local patients (e.g., language assistance, mobility support).
• Conduct regular rounds in patient areas to check on patient comfort and satisfaction.
• Promote and uphold the hospital\'s image through professional appearance and communication.

Job Type: Full-time

• Additional leave
• Company events
• Staff meals provided

Ability to commute/relocate:

• Carmona A: Reliably commute or planning to relocate before starting work (Preferred)

Rider / Field Customer Care

Posted today

Job Description

JOB RESPONSIBILITIES

• Escalate customer concerns
• Locate and open new stores
• Generate reports and update the upper head

QUALIFICATIONS

• With basic communication skills
• With driver license non pro 1 or 2
• Minimum 2 years college level
• No experience required

Salary : From Php14,000.00 per month

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• General Trias, Cavite: Reliably commute or planning to relocate before starting work (required)

License/Certification:

• Driver license (preferred)

IT Technical Support

Posted 1 day ago

Job Description

Key Responsibilities:

• Technical Support and Troubleshooting: Provide level 1 and 2 IT support to end-users across departments (office and production); diagnose and resolve hardware, software, printer, scanner, and network issues; respond to helpdesk tickets and production IT requests.
• Hardware and Software Maintenance: Install, configure, and maintain desktops, laptops, printers, routers, switches; monitor equipment and schedule maintenance; perform updates and patches.
• Manufacturing Systems and Equipment Support: Support ERP modules, POS, barcode scanners, production monitoring software; assist in troubleshooting HMI, PLC connections; coordinate with machine suppliers.
• Network Administration Support: Maintain LAN/WAN/Wi-Fi; monitor security devices; basic cabling and troubleshooting.
• Asset and Inventory Management: Track IT equipment, licenses, access credentials; advise on procurement.
• CCTV, Biometrics, and Security Systems: Support CCTV and security systems; coordinate with HR/Security.
• Data Backup and System Protection: Schedule backups; maintain antivirus and firewall; restore data when needed.
• IT Documentation and Reporting: MaintainProcedure docs; submit activity reports; assist audits.

Qualifications:

• Bachelor\'s degree in IT/CS or related field.
• At least 3–5 years of IT support experience, preferably in manufacturing.
• Strong hardware, networking, and systems troubleshooting knowledge.
• Familiarity with ERPs, inventory software, and plant automation interfaces.
• Experience with Windows OS, Office, printers, scanners, and barcode systems.
• Basic networking knowledge (IP, LAN/WAN, switches).
• Knowledge of CCTV, biometric, and IP-based security systems.
• Ability to work independently on-site; physically fit for on-site work.

Job Type: Full-time

Technical Support Associates

Posted 1 day ago

Job Description

Technical Support Representatives (Dasmarinas, Cavite)

Got six (6) months or more of technical support experience? Get hired and grow with iQorian. From customer interactions to product support, we offer training and compensation with opportunities for growth.

Responsibilities include handling inbound calls, sales calls, chat or email support, providing excellent customer service, and others as assigned.

Qualifications:

• At least 6 months call center or customer service experience.
• Ability to develop rapport and caring attitude; excellent data entry and internet navigation.
• Excellent English communication; detail oriented; able to work in a fast-paced environment.
• High school diploma or equivalent.

Job Type: Full-time, Permanent

What\'s to love about being an #iQorian?

• HMO up to five dependents
• Quarterly appraisals
• Monthly performance incentives
• Up to 30 days paid leaves with 21 days cashable

Customer Care Representative

Posted 1 day ago

Job Description

General Job Qualifications

Education: Graduate of BS in Communications, Business Management or Hospitality Management.

Experience/Training: 1 year of customer service experience.

Duties and Responsibilities:

• Welcome and assist patients, visitors, and families; guide through hospital processes.
• Provide information about services, schedules, and policies; resolve concerns empathetically.
• Coordinate with departments to address needs; ensure confidentiality and rights.
• Monitor feedback and submit service reports; support underserved patients (elderly, disabled).
• Conduct rounds, uphold hospital image through professional communication.

Job Type: Full-time

• Additional leave
• Company events
• Staff meals provided

Ability to commute/relocate:

• Carmona A: Relocate preferred

Rider / Field Customer Care

Posted today

Job Description

JOB RESPONSIBILITIES

• Escalate customer concerns
• Locate and open new stores
• Generate reports and update the head office

QUALIFICATIONS

• Basic communication skills
• Driver license non pro 1 or 2
• Minimum 2 years college level; no experience required

Salary: From Php14,000.00 per month

Schedule: 8 hour shift

Supplemental Pay: 13th month salary

Ability to commute/relocate: General Trias, Cavite:Relocate before starting work (required)

License/Certification: Driver license (preferred)

IT Technical Support

Posted 1 day ago

Job Description

Key Responsibilities:

• Technical Support and Troubleshooting: Level 1–2 IT support; diagnose hardware/software/network issues; respond to tickets; assist manufacturing operations.
• Hardware/Software Maintenance: Install/configure/maintain desktops, printers, routers; schedule maintenance; apply updates.
• Manufacturing Systems Support: ERP modules, POS, barcode systems; assist with HMIs/PLCs; coordinate with suppliers.
• Network Administration Support: LAN/WAN/Wi-Fi; security devices; basic cabling.
• Asset and Inventory Management: Track assets and licenses; assist procurement.
• CCTV/Biometrics/Security: Support security systems and HR coordination.
• Data Backup/Protection: Manage backups; antivirus; data restoration.
• IT Documentation/Reporting: Documentation, audits support.

Qualifications:

• Bachelor\'s degree in IT/CS or related field.
• 3–5 years IT support experience, preferably in food manufacturing.
• Hardware, networking, and systems troubleshooting knowledge.
• Experience with ERP/inventory software and plant automation interfaces.
• Windows OS, Office, printers, scanners, barcode systems.
• Basic networking (IP/LAN/WAN/switches).
• CCTV/biometric security systems knowledge.
• Independent work capability; physically able for on-site work.

Job Type: Full-time

Technical Support Associates

Posted 1 day ago

Job Description

Technical Support Representatives (Dasmarinas, Cavite)

Requirements and responsibilities include inbound calls, outbound calls, chat/email support, providing excellent customer service, and career growth opportunities.

Qualifications:

• 6+ months call center or customer service experience
• Strong rapport, data entry, and internet navigation skills
• Excellent English communication; detail oriented; able to multitask
• High school diploma or equivalent

Job Type: Full-time, Permanent

Customer Care Representative

Posted 1 day ago

Job Description

Urgent hiring for LOLC Bank Philippines Inc., Dasmariñas Branch.

Location: G/F Alvicol Bldg., Aguinaldo Highway Sampaloc I Dasmariñas City, Cavite, 4114

Qualifications:

• Graduate of any 4-year Business-related course
• 1 year of customer service experience
• Banking experience is a strong advantage
• Excellent communication and interpersonal skills
• Detail-oriented and organized

Job Type: Full-time

Customer Service Representative

Posted 1 day ago

Job Description

At Cake and Cakes Bakeshop, we seek a friendly Customer Service Representative to handle inquiries, complaints, and orders across locations; promote products via social media; manage data entry and records.

• Deliver excellent customer service for inquiries and orders
• Promote products via social media
• Maintain clear communication with customers and team
• Data entry tasks and records management
• Proficiency in Microsoft Office and Google Sheets

Job Types: Full-time, Permanent

• Company events
• Paid training

Ability to commute/relocate:

• Dasmariñas, Cavite: Relocate or commute before starting work (Required)

Customer Service Representative

Silang, Cavite ₱ Y The Managers Group Outsourcing

Posted 1 day ago

Job Description

Experience as CSR in warehouse setup preferred; responsibilities include product information, handling complaints, follow-up, data retrieval, and updating records. Location: Silang Cavite.

Job Type: Full-time

Pay: From Php17,000.00 per month

What other jobs are popular in this category?

Explore these high-demand roles to expand your search. Didn\'t find the right job? Get Career Advice to find your ideal role.

What Locations Can I Find These Jobs In? #J-18808-Ljbffr

---