IT Helpdesk Support Specialist
4 days ago
Technical Support:
Respond to and resolve technical support requests via phone, email, chat, or in person.
Diagnose and troubleshoot issues related to hardware, software, and network connectivity.
Provide guidance on the use of IT systems, tools, and applications.
Ticket Management:
Log, update, and track support tickets using a helpdesk system.
Escalate unresolved issues to higher-level support teams or external vendors as needed.
Ensure all tickets are resolved within defined Service Level Agreements (SLAs).
System Maintenance and Configuration:
Install, configure, and maintain desktops, laptops, printers, and other peripherals.
Perform regular software updates, patches, and system checks.
Support the onboarding process by setting up user accounts and devices.
Network and Security Support:
Assist users with VPN connectivity, wireless access, and remote desktop configurations.
Identify and report potential security incidents, such as phishing attempts or malware infections.
Documentation and Training:
Create and update user guides, FAQs, and technical documentation.
Conduct basic IT training for employees on common tools and best practices.
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IT Helpdesk Support Specialist
5 days ago
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Customer Support Specialist
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Operational Support Specialist
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Construction Support Specialist
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Virtual Hiring Team Member
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Global Education Consultant
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Billing Operations Specialist
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HRIS Implementation Specialist
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Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full timeAbout the role: The HRIS Implementation Specialist will participate in all stages of the UKG Ready implementation lifecycle (discovery, configuration, testing, deployment, and post-go-live support) under the direction of the HR team. What You’ll Do: - Work with internal teams and selected third party service provider to manage HRIS implementation roll...
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HRIS Implementation Specialist
5 days ago
Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full timeAbout the role: The HRIS Implementation Specialist will participate in all stages of the UKG Ready implementation lifecycle (discovery, configuration, testing, deployment, and post-go-live support) under the direction of the HR team. What You’ll Do: - Work with internal teams and selected third party service provider to manage HRIS implementation roll...
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Human Resource Specialist
2 days ago
Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full timeAbout the role: The Human Resources Specialist will work in an exciting, integral role on the Human Resources team, contributing to our company’s quest to be the employer of choice for the employees of choice. This multi-faceted position will be responsible for a variety of HR duties that support and develop our organization’s most valuable asset – our...
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Network Engineering Specialist
3 days ago
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