USRN BPO

3 weeks ago

Metro Manila Philippines NTT DATA North America Full time

Overview

Join to apply for the USRN BPO - Utilization Review Supervisor role at NTT DATA North America

Responsibilities
  • Manages a staff of professional-level team members or manages a team through lower-level supervisors manging healthcare Payer claims adjudication process
  • Works within general policies and management guidance, independently determining approach to managing daily operations.
  • Provides guidance and technical advice, becoming actively involved as necessary.
  • Provides leadership of assigned departments through subordinate leaders.
  • Ensures the highest level of support, technical detail and communications is provided in an efficient and courteous manner to clients.
  • Takes lead position in initiating client relationships, determining project scope and making executive presentations.
Qualifications
  • Typically requires 6-10 years relevant experience
  • Should be flexible work in night shift
  • Includes 3-5 years managerial/ leadership experience.
  • Advanced influencing and communication skills.
  • Advanced client service skills and leadership capabilities.
  • Advanced knowledge, understanding and application of project management principles and methodologies. Models excellent analytical / problem solving skills.
  • Excellent organizational and time management skills.
  • Ability to develop comprehensive and complex operational and strategic plans
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