Mandarin Channel Support

4 weeks ago


Taguig, Philippines Sutherland Full time
Overview

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland. Unlocking digital performance. Delivering measurable results.

Responsibilities
  • Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
Qualifications

Our most successful candidates will have:

  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred
#J-18808-Ljbffr

  • Taguig, Philippines Sutherland Full time

    Overview Sutherland Taguig, National Capital Region, Philippines Join to apply for the Mandarin Channel Support role at Sutherland About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands...


  • Taguig, Philippines Sutherland Philippines Full time

    Responsibilities Serve as the primary point of contact for channel partners, providing support and addressing their inquiries and resolving issues promptly. Conduct regular audits to identify competency gaps and propose improvements. Monitor channel partner performance and provide feedback to drive continuous improvement. Collaborate with internal teams...


  • Taguig, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time ₱600,000 - ₱660,000 per year

    Job Responsibilities:Responsible for calls, emails, or chats from Mandarin-speaking customers.Resolve customer complaints and concerns with professionalism and empathy.Provide accurate product or service information, troubleshoot issues, and escalate when necessary.Maintain records of customer interactionsEnsure compliance with company policies and service...


  • Taguig, Philippines JPMorgan Chase & Co. Full time

    Job Information Job Identification Job Category Technology Support Business Unit Commercial & Investment Bank Posting Date 09/04/2025, 05:44 AM Locations 11th Avenue corner 36th Street Uptown Bonifacio, Taguig City, 1634, PH Job Schedule Full time Job Shift Variable Job Description Join our Transmission Support Team, part of the Treasury Services Solution...


  • Taguig, National Capital Region, Philippines Magic Full time $36,480 per year

    Department:Support & LeadershipLocation:PhilippinesCompensation:$7.00 / hourDescriptionAbout the ClientOur client is a US-based online education company serving K–12 and test-prep students and their families worldwide. They deliver live, small-group and 1:1 classes led by expert instructors, supported by a high-touch customer service team. They are scaling...


  • Taguig, National Capital Region, Philippines PINOY CONNECT MANAGEMENT AND CONSULTANCY SERVICES INC Full time ₱720,000 per year

    Basic Function:APPLICANT MUST BE FLUENT IN MANDARIN AND ENGLISH FOR BOTH ORAL AND WRITTENYou will be responsible for providing customers of the company with day-to-day technical support via e-mail, instant messaging service, and telephone. You will be working on a rotating shift basis with 8 hours a shift and 5 shifts a week.Responsibilities:· Work on an 8...


  • Taguig, National Capital Region, Philippines EIL Global Full time ₱70,000 - ₱120,000 per year

    Job DescriptionJob Title: Mandarin or Korean or Japanese IT Service Desk Support L1Role: Independent ContractorCandidates should be in PhilippinesExp: 3-4yrsWork From OfficeLocation: 1634 Taguig Metro ManilaFluent in Mandarin or Korean or Japanese ( Language Skills ) in IT Desk Support (Independent Contractor role)Please share CV to Company OverviewEIL...

  • Mandarin Bilingual

    7 days ago


    Taguig, Philippines HR TechX Corp. Full time

    We are seeking an experienced Mandarin-English bilingual professional to join our IT BPO team in a leadership or quality role. Depending on your expertise, you may manage frontline teams, lead service quality initiatives, or oversee day-to-day IT operations. This position requires a balance of language fluency, technical insight, and people management or...

  • Mandarin Bilingual

    4 weeks ago


    Taguig, Philippines HRTX Full time

    About the job Mandarin Bilingual - IT BPO We are seeking an experienced Mandarin-English bilingual professional to join our IT BPO team in a leadership or quality role. Depending on your expertise, you may manage frontline teams, lead service quality initiatives, or oversee day-to-day IT operations. This position requires a balance of language fluency,...

  • Mandarin Speaker

    1 week ago


    Taguig, National Capital Region, Philippines FunJobs Worldwide Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionDescriptionProvide comprehensive administrative support to the CEO, including managing schedules and coordinating meetings.Act as a primary point of contact for internal and external communications in Mandarin.Assist in the preparation of presentations, reports, and other documents.Handle confidential information with discretion and...