Mandarin Bilingual Channel Support Specialist | Cyber Security Account | Taguig

4 weeks ago

Taguig, Philippines Sutherland Philippines Full time

Responsibilities

  • Serve as the primary point of contact for channel partners, providing support and addressing their inquiries and resolving issues promptly.
  • Conduct regular audits to identify competency gaps and propose improvements.
  • Monitor channel partner performance and provide feedback to drive continuous improvement.
  • Collaborate with internal teams to ensure partners have the resources they need.
  • Collaborate with internal teams to identify training programs to enhance partner capabilities.
  • Support the execution of channel marketing activities, including trade shows, online campaigns, and events.
  • Maintain detailed records of partner interactions and support activities.
  • Assist in the creation and maintenance of partner enablement materials.
Qualifications
  • 2 to 3 years' experience in a support or customer service role, in a B2B environment.
  • Strong communication and interpersonal skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Excellent problem-solving skills and attention to detail.
  • Knowledge of industry trends in cybersecurity
  • Excellent Mandarin and English communication skills
Good to have
  • Experience in partner enablement or channel support.
  • Project management skills
#J-18808-Ljbffr

  • Mandarin Bilingual

    4 weeks ago

    Taguig, Philippines HRTX Full time

    Job Openings Mandarin Bilingual - Medical Information Specialist About the job Mandarin Bilingual - Medical Information Specialist Role Overview: The role involves providing medical information to healthcare professionals across the APAC region in Mandarin Chinese. Responsibilities include handling inquiries related to drug intake, adverse effects, and...

  • Japanese Bilingual Customer Success Manager | Cyber Security Program | Taguig

    4 weeks ago

    Taguig, Philippines Sutherland Philippines Full time

    Overview Japanese Bilingual Customer Success Manager | Cyber Security Program | Taguig Employer: Sutherland Philippines • On-site - Taguig Responsibilities Encourage customers to utilize new features that will help them drive their business forward Provide insight and relay customer feedback with internal teams, including Sales, Marketing, Product,...

  • Mandarin Bilingual

    7 days ago

    Taguig, Philippines HR TechX Corp. Full time

    We are seeking an experienced Mandarin-English bilingual professional to join our IT BPO team in a leadership or quality role. Depending on your expertise, you may manage frontline teams, lead service quality initiatives, or oversee day-to-day IT operations. This position requires a balance of language fluency, technical insight, and people management or...

  • Mandarin Bilingual

    4 weeks ago

    Taguig, Philippines HRTX Full time

    About the job Mandarin Bilingual - IT BPO We are seeking an experienced Mandarin-English bilingual professional to join our IT BPO team in a leadership or quality role. Depending on your expertise, you may manage frontline teams, lead service quality initiatives, or oversee day-to-day IT operations. This position requires a balance of language fluency,...

  • Japanese Bilingual Customer Success Manager – Security Engineer | Cyber Security

    4 weeks ago

    Taguig, Philippines Sutherland Philippines Full time

    Overview Japanese Bilingual Customer Success Manager – Security Engineer | Cyber Security Sutherland Philippines On-site - Taguig 3-5 Yrs Exp Bachelor Full-time Job Description Be a Subject Matter Expert: Become a trusted advisor in Cyber Exposure, Cloud, Vulnerability, and Risk Management for some of the world’s leading organizations. Solve Real...

  • Pre-Sales Technical Support Consultant | Cyber Security Solutions | Taguig

    4 weeks ago

    Taguig, Philippines Sutherland Philippines Full time

    Pre-Sales Technical Support Consultant | Cyber Security Solutions | Taguig Sutherland Philippines On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time Job Description Pre-Sales technical support involves giving demos of Nessus Professional and Nessus Expert and answering prospect’s basic configuration and scanning questions, supporting a team of...

  • Cyber Security Manager

    7 days ago

    Taguig, Philippines NCS Group Full time

    Overview NCS Group Taguig, National Capital Region, Philippines NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact...

  • Mandarin Channel Support

    4 weeks ago

    Taguig, Philippines Sutherland Full time

    Overview Sutherland Taguig, National Capital Region, Philippines Join to apply for the Mandarin Channel Support role at Sutherland About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands...

  • Cyber Security Manager

    4 weeks ago

    Taguig, Philippines NCS Group Full time

    Overview NCS Group Taguig, National Capital Region, Philippines NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact...

  • Mandarin Technology Support

    3 weeks ago

    Taguig, Philippines JPMorgan Chase & Co. Full time

    Job Information Job Identification Job Category Technology Support Business Unit Commercial & Investment Bank Posting Date 09/04/2025, 05:44 AM Locations 11th Avenue corner 36th Street Uptown Bonifacio, Taguig City, 1634, PH Job Schedule Full time Job Shift Variable Job Description Join our Transmission Support Team, part of the Treasury Services Solution...