User Experience Researcher Associate

4 weeks ago


Philippines Billease Full time

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About the Role

We are looking for a Junior UX Researcher / UXR Associate with 1 to 3 years of experience to join our team. You will support research efforts that uncover user needs and behaviors, helping to shape intuitive and impactful product experiences. This is a great opportunity to grow your skills under the guidance of experienced researchers and designers in a fast-paced fintech environment.

Remote with Periodic onsite in Makati

Responsibilities
  • Assist in planning and executing user research studies across web and mobile platforms.
  • Support in gathering, organizing, and analyzing both qualitative and quantitative data.
  • Help prepare reports and share findings clearly with the product and design teams.
  • Participate in usability testing, surveys, and interviews to uncover user insights.
  • Collaborate with cross-functional teams to translate research findings into actionable improvements.
  • Learn and apply various UX research methods and tools while contributing to ongoing projects.
Requirements
  • 1 to 3 years of experience in UX research or a related field (internships or project experience count).
  • Familiarity with user research methods such as usability testing, surveys, or interviews.
  • Basic knowledge of research or analytics tools (e.g., Google Analytics, Hotjar, Figma, or similar).
  • Strong curiosity, empathy for users, and willingness to learn.
  • Clear communication skills to share findings and ideas effectively.
  • A collaborative and proactive mindset with attention to detail.
  • Nice to Have: Experience with remote testing tools; Exposure to fintech, banking, or digital products; Background in psychology, design, HCI, or related fields.
Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Research and Design
  • Industries: Banking and Consumer Services

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