User Experience Researcher Associate
4 weeks ago
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About the RoleWe are looking for a Junior UX Researcher / UXR Associate with 1 to 3 years of experience to join our team. You will support research efforts that uncover user needs and behaviors, helping to shape intuitive and impactful product experiences. This is a great opportunity to grow your skills under the guidance of experienced researchers and designers in a fast-paced fintech environment.
Remote with Periodic onsite in Makati
Responsibilities- Assist in planning and executing user research studies across web and mobile platforms.
- Support in gathering, organizing, and analyzing both qualitative and quantitative data.
- Help prepare reports and share findings clearly with the product and design teams.
- Participate in usability testing, surveys, and interviews to uncover user insights.
- Collaborate with cross-functional teams to translate research findings into actionable improvements.
- Learn and apply various UX research methods and tools while contributing to ongoing projects.
- 1 to 3 years of experience in UX research or a related field (internships or project experience count).
- Familiarity with user research methods such as usability testing, surveys, or interviews.
- Basic knowledge of research or analytics tools (e.g., Google Analytics, Hotjar, Figma, or similar).
- Strong curiosity, empathy for users, and willingness to learn.
- Clear communication skills to share findings and ideas effectively.
- A collaborative and proactive mindset with attention to detail.
- Nice to Have: Experience with remote testing tools; Exposure to fintech, banking, or digital products; Background in psychology, design, HCI, or related fields.
- Seniority level: Associate
- Employment type: Full-time
- Job function: Research and Design
- Industries: Banking and Consumer Services
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