Website Developer

Position Overview Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Website Developer to join our team. As a Website Developer, you will be at the forefront of crafting engaging and user‑friendly digital experiences that captivate audiences and drive business growth. Your expertise in web development technologies, coding languages, and design principles will empower you to create dynamic websites and web applications that meet client requirements and exceed user expectations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre‑employment test. Key Responsibilities Implement designs for new websites and update and maintain existing sites. Update website content monthly, including speaker bios, messaging, videos, and images. Use SEO best practices and Google keywords to write meta descriptions, maximizing quality of page content, display, links, and meta tags. Analyze Google analytics and use tagging to convey content performance and optimize the sites. Diagnose and resolve bugs or website glitches. Contribute to product launch project management by communicating how to incorporate new online courses and products on the website. Manage and maintain email marketing. Assist with website hosting support with the site provider. Ensure content is consistent regarding style, quality, tone of voice, and is optimized. Candidate Qualifications All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the following qualities: Bachelor's Degree or equivalent combination of education and experience. At least 2 years of previous experience as a Website Developer. Copywriting skills. Planning, budgeting, and reporting experience. Content creation. Superior research and analytical skills. SEO strategy expertise. Excellent verbal and written interpersonal skills. Digital marketing experience. Proven ability to execute marketing programs such as targeted direct mail, email, field events, and social media. Conditions of Employment Must be authorized to work in the country where the job is based. Must be willing to undergo a level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to undergo drug screening. Job offers are contingent on drug screening results. Compensation & Benefits Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. Health Maintenance Organization (HMO) coverage with dependent coverage varying by rank. Dental coverage and in‑house dental assistance. Free meals during training. Career growth and learning opportunities. Allowances for rice, clothing, laundry, and meals. Performance and loyalty bonuses. Frequent workplace disinfection and fogging. Employee shuttle services. Company retreats and off‑site events. Rewards, raffles, recognition gifts, and treats. Physical Requirements This job operates in a professional office environment. The employee will largely be sedentary, sitting or standing for long periods while using a computer and telephone headset. The employee may occasionally be required to move about the office, reach in any direction, and lift up to 40 pounds. Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship. Please contact Human Resources for accommodation requests. Diversity and Equal Opportunity At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment are based solely on merit and qualifications. MCI maintains a workplace free from discrimination and hosts a diverse and equal‑opportunity environment. MCI will not tolerate discrimination or harassment based on any protected characteristic, and we comply with all applicable laws and regulations. DISCLAIMER The purpose of this job description is to provide potential candidates with a general overview of the role. It is not an all‑inclusive list of duties and responsibilities and may be updated. The employer reserves the right to revise this job description at any time. This job description is not a contract of employment and either party may terminate employment for any reason at any time. #J-18808-Ljbffr