Customer Service Team Lead

1 week ago


Oriental Mindoro Philippines Buscojobs Full time

Job Description

We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills.

Responsibilities include:

  • Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
  • Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
  • Maintain a deep understanding of company products, services, and policies to provide accurate information.

Qualifications:

  • High School or Senior High School graduate.
  • At least average to excellent English communication skills.
  • Available to start ASAP.
  • No call center experience required for some positions.

Perks and Benefits:

  • Very Competitive Salary
  • World-class facilities.
  • Best Health insurance for you and your dependents.
  • Paid leaves.
  • Career advancement through our Track Trainee program.
  • Paid training.
  • Performance Bonuses.
  • HMO coverage.
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