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Customer Service Team Lead
4 weeks ago
Job Description
We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills.
Responsibilities include:
- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
- Maintain a deep understanding of company products, services, and policies to provide accurate information.
Qualifications:
- High School or Senior High School graduate.
- At least average to excellent English communication skills.
- Available to start ASAP.
- No call center experience required for some positions.
Perks and Benefits:
- Very Competitive Salary
- World-class facilities.
- Best Health insurance for you and your dependents.
- Paid leaves.
- Career advancement through our Track Trainee program.
- Paid training.
- Performance Bonuses.
- HMO coverage.
