Business Intelligence Analyst III

Job Summary:

The Business Intelligence Analyst, part of the Global Sales Operations team is responsible for improving the effectiveness of the Clinical Solutions Sales organization by delivering actionable sales insights and reporting to front line sales reps, sales leaders and senior management. The ideal candidate will be someone who can combine strong data analysis & and technical skills with a keen business understanding while possessing a high level of curiosity that drives them to transform data into actionable business insights. They will be someone who instinctively looks at a process or business problem, disassembles it and looks for ways in which it can be improved or solved.

• Work hand in hand with our stakeholders to understand the business processes and challenges, and develop proposals as to how data can help

• Evaluate our reporting portfolio, and help identify possible improvements and new reporting needs

• Works with the other members of the team to design, build and maintain Nexus, our advanced Data Warehouse

• Works closely within our international organization (Finance, Operations, Sales, Content, IT...) to ensure our data is aligned, reliable, up to date and useful

• Provide dedicated support to our Sales Operations team to help set quotas, calculate performance and execute commission payments

• Define clear specifications, plan, then develop user-friendly dashboards and compelling data visualizations which provide clear and actionable insights

• Provide training and support to our user base, promoting our tools and maximizing usage

• Collaborate with other analysts, data governance experts and technical experts within the team as well as in the broader Elsevier Data & Analytics community to share best practices

Accountabilities:

• Provide insights on the business about how to meet/overachieve business expectations through in-depth business knowledge and data analysis

• Deliver simple & and complex dashboards using Salesforce.com and Tableau reporting environments

• Acquire an in-depth understanding of business challenges facing internal customers and develop solutions to overcome those challenges

• Help our sales colleagues drive our sales organization to be more productive by building and improving key sales tools and train front end users on their effective use increasing the institutional knowledge of the team

• Play a role in the monthly processing of Sales reports, compensation calculators and payout statements

• Perform ad hoc analyses and presentations as required

Qualifications:

• Bachelor's Degree holder

• Minimum 2-3 years of experience working in a similar business intelligence or data analyst role, preferably serving a Sales or Customer Service teams

• Basic Knowledge of Databases (MSSQL, Snowflake, ...)

• Basic Knowledge of Data visualization platforms (Tableau, Power BI...)

• Strong analytical skills with a naturally curious mind set

• Proficiency with Microsoft Excel & PowerPoint required

• Ability to work independently

• Strong organizational skills to provide timely and consistent support

• Effective written and verbal communication and organizational skills

• Knowledge of ETL Software (DBT, Talend) is a plus

• T-SQL knowledge is desired

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