Business Intelligence Analyst III
1 week ago
Job Summary:
The Business Intelligence Analyst, part of the Global Sales Operations team is responsible for improving the effectiveness of the Clinical Solutions Sales organization by delivering actionable sales insights and reporting to front line sales reps, sales leaders and senior management. The ideal candidate will be someone who can combine strong data analysis & and technical skills with a keen business understanding while possessing a high level of curiosity that drives them to transform data into actional business insights. They will be someone who instinctively looks at a process or business problem, disassembles it and looks for ways in which it can be improved or solved.
Work hand in hand with our stakeholders to understand the business processes and challenges, and develop proposals as to how data can help
Evaluate our reporting portfolio, and help identify possible improvements and new reporting needs
Works with the other members of the team to design, build and maintain Nexus, our advanced Data Warehouse
Works closely within our international organization (Finance, Operations, Sales, Content, IT...) to ensure our data is aligned, reliable, up to date and useful
Provide dedicated support to our Sales Operations team to help set quotas, calculate performance and execute commission payments
Define clear specifications, plan, then develop user-friendly dashboards and compelling data visualizations which provide clear and actionable insights
Provide training and support to our user base, promoting our tools and maximizing usage
Collaborate with other analysts, data governance experts and technical experts within the team as well as in the broader Elsevier Data & Analytics community to share best practices
Accountabilities:
Provide insights on the business about how to meet/overachieve business expectations through in-depth business knowledge and data analysis
Deliver simple & and complex dashboards using and Tableau reporting environments
Acquire an in-depth understanding of business challenges facing internal customers and develop solutions to overcome those challenges
Help our sales colleagues drive our sales organization to be more productive by building and improving key sales tools and train front end users on their effective use increasing the institutional knowledge of the team
Play a role in the monthly processing of Sales reports, compensation calculators and payout statements
Perform ad hoc analyses and presentations as required
Qualifications:
Bachelor's Degree holder
Minimum 2-3 years of experience working in a similar business intelligence or data analyst role, preferably serving a Sales or Customer Service teams
Basic Knowledge of Databases (MSSQL, Snowflake, ...)
Basic Knowledge of Data visualization platforms (Tableau, Power BI...)
Strong analytical skills with a naturally curious mind set
Proficiency with Microsoft Excel & PowerPoint required
Ability to work independently
Strong organizational skills to provide timely and consistent support
Effective written and verbal communication and organizational skills
Knowledge of ETL Software (DBT, Talend) is a plus
T-SQL knowledge is desired
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