Call Center Agent

Job Description The Tier 2 Call Taker plays a critical role in managing escalated customer inquiries, troubleshooting service-related issues, and assisting with appointment scheduling for home services. This role requires excellent communication, problem-solving, and organizational skills to ensure customer satisfaction and operational efficiency. Employee...

Call Center Agent – Hiring Dayshift (Alabang Hub) Urgent hiring notice. Fast application process and immediate start. One-day onsite setup. Salary: 18,000–27,000 PHP per month plus benefits and allowances. At least a high school graduate (old curriculum) or SHS graduate with at least 6 months BPO experience Good to excellent English communication skills...

Overview A call center agent is a customer service professional responsible for handling inbound and outbound calls to assist customers with inquiries, issues, or services. They work in various industries such as telecommunications, retail, healthcare, and finance. The main role of a call center agent is to provide high-quality service, resolve customer...

Job Title: Phone Banker/ Call Center Agent Location: Makati, National Capital Region Eastwest Bank Job Description: Facilitate basic customer inquiries, requests, or complaints received thru the employee’s split skill and channel of assignment. Basic qualifications Must have: good to excellent verbal and written communication skills, analytical and...

Responsibilities Answer incoming calls and address customer inquiries. Provide product information and troubleshoot issues. Maintain a positive and professional demeanor. Document customer interactions accurately. Collaborate with team members to improve service quality. Meet performance targets and metrics consistently. Handle escalated issues with patience...

Posted today Call Center Agent Job Description: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in...

Overview We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, resolve customer inquiries, and provide exceptional service while maintaining professionalism and efficiency. This role requires excellent communication skills, problem-solving abilities, and a...

Company DescriptionWe are seeking a motivated and customer-focused Call Center Agent to join our team. In this role, you will handle inbound and/or outbound calls to promote and sell additional products or services to existing or potential customers. You will be responsible for identifying opportunities to cross-sell and up-sell, while ensuring excellent...

Makati, National Capital Region M and J Recruitment Firm Posted today Job Viewed Tap Again To Close Job Description Responsibilities Provide excellent customer service through active listening Work with confidential customer information in a secure manner Aim to resolve issues on the first call by being proactive Adequately communicate with customers Job...

We are looking for a Call Center Agent to join our team and serve as the first point of contact for our customers. In this role, you will manage inquiries, provide accurate information, and ensure prompt, professional resolutions to maintain high levels of customer satisfaction. Job Requirements HS/S-HS diploma Basic computer know-how English-speaking...