Website Project Coordinator | Remote

2 weeks ago


Dasmariñas, Philippines August 99 Full time

August 99, Pasig, National Capital Region, Philippines

Website Project Coordinator | Remote

Join to apply for the Website Project Coordinator | Remote role at August 99.

Responsibilities
  • Assist our clients in their project’s production process.
  • Act as the bridge between our clients and the production team.
  • Ensure the project remains within scope.
  • Keep the project timelines within the approved schedule.
  • Continuously add value to our clients through top-tier customer service and developing “best-in-class” products/services with our product development team.
  • Work with team members to develop creative solutions for clients and their website.
  • Create an environment cultivating a high level of customer service, excellence and performance for the team.
  • Report department performance on a weekly basis: important issues, what went well and what could be improved.
  • Stay up to date with industry best practices.
  • Regularly coordinate with the client and production teams regarding any new/updated processes or products.
  • Provide feedback to the management team to improve products, services and customer experience.
  • Maintain an objective approach to keeping clients happy and returning for more work.
Minimum Qualifications
  • Experience in project management.
  • Background in art and design is a plus.
  • Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines.
  • Background in customer support with at least 1 year experience servicing customers in the U.S./North America.
  • Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information.
  • Background in handling internet-related products such as web hosting and web design.
  • Highly adaptable and willing to learn in a fast-paced work environment.
  • Goal-driven and detail-oriented.
  • Positive attitude and willing to work with a team.
  • Salesforce knowledge is a strong plus.
  • WordPress knowledge is a strong plus.
  • Willing to work in the night shift.
Key Competencies
  • Great Communicator
  • Team Player
  • Eager to Learn and grow
  • Well Organized
  • Patient
  • Flexible and Resourceful
  • Tenacious and Assertive
  • Good Attitude
  • Coachable
  • Creative
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Information Services

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Location notes: Makati, Pasig, Mandaluyong, Manila, Quezon City, Taguig, Pasay, and other areas in National Capital Region, Philippines.

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