
Branch Operations Head
1 week ago
6 days ago Be among the first 25 applicants
We are looking for a Branch Operations Head who will lead and inspire a branch team to deliver excellent service, ensure smooth day-to-day operations, and uphold the highest standards of compliance and customer care.
What You’ll Do
- Oversee branch operations and service delivery to ensure compliance with bank policies, regulatory standards, and audit requirements.
- Safeguard the bank by ensuring zero operational losses , strict controls, and risk management.
- Drive financial performance by boosting productivity, reducing costs, and promoting branch telesales.
- Enhance customer experience by addressing inquiries and complaints with speed, empathy, and professionalism.
- Ensure operational efficiency through proper cash handling, record-keeping, approvals, reporting, and security of branch assets.
- Lead, mentor, and motivate branch personnel—fostering teamwork, professional growth, and high engagement.
- Build strong relationships with clients, DepEd partners, regulators, and other stakeholders.
- Support strategy execution by finding innovative solutions to improve processes and service delivery.
- Mid-Senior level
- Full-time
- Management
- Banking
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