IT Level 2 Admin

4 days ago

General Santos, Philippines RemoteVA Full time

RemoteVA PH is seeking a skilled IT Level 2 Admin with excellent communication abilities to join our team. The ideal candidate will be experienced in troubleshooting and providing support for a wide array of IT needs, ensuring smooth day-to-day operations and system security. Responsibilities Provide Level 2 IT support and troubleshooting for Windows workstations and servers Manage Hyper-V environments, backups, and system recovery processes Configure, maintain, and troubleshoot SonicWALL firewalls and basic networking issues Administer Active Directory and Office 365 for user management and permissions Oversee email security filtering to protect against phishing and spam Deploy, update, and maintain antivirus software to ensure endpoint security Work with Duo for multi-factor authentication and Google Workspace for team collaboration Handle DNS configurations and support Qualifications Proven experience in a Level 2 IT support role or similar Strong knowledge of Windows workstations, Windows Server, and Office 365 Hands-on experience with Hyper-V, SonicWALL, and Active Directory Proficient in basic networking, email security, and DNS configurations Familiarity with Google Workspace and Duo for multi-factor authentication Excellent problem-solving skills, attention to detail, and communication skills Benefits Working Schedule: Work full-time from 9 AM - 5 PM EST Work from home Salary: USD 700 Monthly Application: send your CV and portfolio to Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Customer Service Industries: Technology, Information and Internet Location: Manila, National Capital Region, Philippines #J-18808-Ljbffr

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