
IT Level 2 Admin
1 week ago
RemoteVA PH is seeking a skilled IT Level 2 Admin with excellent communication abilities to join our team. The ideal candidate will be experienced in troubleshooting and providing support for a wide array of IT needs, ensuring smooth day-to-day operations and system security.
Responsibilities- Provide Level 2 IT support and troubleshooting for Windows workstations and servers
- Manage Hyper-V environments, backups, and system recovery processes
- Configure, maintain, and troubleshoot SonicWALL firewalls and basic networking issues
- Administer Active Directory and Office 365 for user management and permissions
- Oversee email security filtering to protect against phishing and spam
- Deploy, update, and maintain antivirus software to ensure endpoint security
- Work with Duo for multi-factor authentication and Google Workspace for team collaboration
- Handle DNS configurations and support
- Proven experience in a Level 2 IT support role or similar
- Strong knowledge of Windows workstations, Windows Server, and Office 365
- Hands-on experience with Hyper-V, SonicWALL, and Active Directory
- Proficient in basic networking, email security, and DNS configurations
- Familiarity with Google Workspace and Duo for multi-factor authentication
- Excellent problem-solving skills, attention to detail, and communication skills
- Working Schedule: Work full-time from 9 AM - 5 PM EST
- Work from home
- Salary: USD 700 Monthly
- Application: send your CV and portfolio to
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Customer Service
- Industries: Technology, Information and Internet
- Location: Manila, National Capital Region, Philippines
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