IT Level 2 Admin

1 week ago


General Santos, Philippines RemoteVA Full time

RemoteVA PH is seeking a skilled IT Level 2 Admin with excellent communication abilities to join our team. The ideal candidate will be experienced in troubleshooting and providing support for a wide array of IT needs, ensuring smooth day-to-day operations and system security.

Responsibilities
  • Provide Level 2 IT support and troubleshooting for Windows workstations and servers
  • Manage Hyper-V environments, backups, and system recovery processes
  • Configure, maintain, and troubleshoot SonicWALL firewalls and basic networking issues
  • Administer Active Directory and Office 365 for user management and permissions
  • Oversee email security filtering to protect against phishing and spam
  • Deploy, update, and maintain antivirus software to ensure endpoint security
  • Work with Duo for multi-factor authentication and Google Workspace for team collaboration
  • Handle DNS configurations and support
Qualifications
  • Proven experience in a Level 2 IT support role or similar
  • Strong knowledge of Windows workstations, Windows Server, and Office 365
  • Hands-on experience with Hyper-V, SonicWALL, and Active Directory
  • Proficient in basic networking, email security, and DNS configurations
  • Familiarity with Google Workspace and Duo for multi-factor authentication
  • Excellent problem-solving skills, attention to detail, and communication skills
Benefits
  • Working Schedule: Work full-time from 9 AM - 5 PM EST
  • Work from home
  • Salary: USD 700 Monthly
  • Application: send your CV and portfolio to
Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: Technology, Information and Internet
  • Location: Manila, National Capital Region, Philippines
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