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1 week ago
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Customer Service RepresentativePosted today
Job Description
Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.
- Open to fresh graduates and college undergraduates with related working experience
- BPO experience is an advantage
- Must have good English communication skills
- Willing to work in Alabang on shifting schedules
Makati, National Capital Region CEMEX
Posted today
Job Description
- What is the job?
- Prompt and accurate sales order creation (voice/electronic) in accordance to policies, logístical and operational capacities, and system procedures to ensure an efficient order fulfillment process
- Ensure that complaints are completely logged, followed up and closed based on the defined Service Level Agreement to address customer concerns; define SLAs with different departments (Logistics, Operations, Commercial, Technical, Procurement)
- Ensure proper customer management in accordance with defined Call Flow parameters to achieve customer satisfaction
- Coordinate and execute inquiries, requests and tasks within defined service levels to exceed customer expectations
- Inform and regularly update clients on the company’s various customer contact tools to facilitate order fulfillment
Do you have the following qualifications?
- Bachelors Degree
- Willing to work in Makati
- 0-5 years experience in customer service, order processing or back office
- Above average written and verbal English and Filipino communication
- Fresh graduates are welcome to apply
Posted today
Job Description
Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.
- Open to fresh graduates and college undergraduates with related working experience
- BPO experience is an advantage
- Must have good English communication skills
- Willing to work in Alabang on shifting schedules
Posted today
Job Description
As a Customer Service Representative, you will be assigned to manage various customer issues depending on your account assignment. Transactions can be related to billing and collection support, client inquiries, technical or product support or inbound sales.
- Graduate of any 4-year course is preferred. Non-graduates are also accepted, but must have previous related experience in a customer service role
- At least 6 months working experience in the related field is required for this position
- Fluent in English communication
- Good computer navigation skills
- Willing to work full-time
Advise referrals who fit the criteria to walk-in at our Recruitment Center with a resume and valid I.D.
3F Forum Robinsons Mall
Pioneer St. corner EDSA, Mandaluyong City
Monday to Friday, 10AM to 4PM
Please bring an updated copy of your resume and valid ID.
Customer Service RepresentativeTaguig, National Capital Region GDV Business Services Co.
Posted today
Job DescriptionURGENT #HIRING for Customer Service Representative and Technical Support Representative
Job Summary: We are looking for a personable, experienced Customer Service and Technical Support Rep. to join our expanding team. In this role, you will provide expert advice and information to potential customers regarding a variety of products and services and contribute to profitability and sales through excellence in service and consultative selling.
Location: BGC, Taguig
Company: TATA Consultancy Service
Perks:
- Work Onsite
- HMO up to 400,000 PHP; medical HMO insurance effective Day 1 (up to 2 million including 3 dependents)
- P10,000 medicine reimbursement (up to 40,000 with dependents)
- Equipment provided (if WFH)
Qualifications:
- College graduate in computer-related field (for TSR only) with 12+ months BPO experience
- College undergraduate/associate graduate with 24+ months BPO experience
- Willing to work onsite
Salary up to 31K/month
Apply Now
Job Types: Full-time, Permanent
Be sure to review the surrounding postings for similar roles and locations.
Job Descriptions SummaryAdditional postings include multiple Customer Service Representative roles across Manila and nearby areas with varying requirements and schedules. Each posting emphasizes onsite work, English proficiency, and customer service experience.
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