FRAUD RISK ANALYST

3 weeks ago


Calabarzon Philippines SupportFinity™ Full time

Overview

This position is primarily responsible for executing all operational aspects of Fraud Risk Operations management, including support of authorization, fraud detection, fraud recovery and provisioning, fraud rule management and MIS generation, and risk strategy and governance.

Responsibilities

Operational Excellence - Support the division’s authorization and fraud prevention strategies by executing key initiatives aimed at achieving operational excellence. This includes, but is not limited to the following:

  • Authorizations - Ensure adherence to target authorization rates, schemes regulatory requirements, and industry standards related to card acceptance and authorization strategies, policies, and procedures. Conduct timely review and escalate authorization-related issues, as needed. Address issuing card acceptance issues and merchant / acquirer-related concerns promptly.
  • Fraud Detections - Review and disposition of inbound, outbound, and two-way SMS fraud alerts in a timely manner. Maintain acceptable fraud detection and detection quality rates as defined by SLA. Address internal and external fraud detection-related escalations. Fraud Recovery and Loss Provision Control: Monitor and manage recovery success rates, provisions, and books to ensure alignment with metrics. Handle and resolve escalated fraud complaints efficiently. Conduct review and assessment of Case Mgt. handled cases for accuracy.
  • Fraud Analytics and MIS - Quick fraud parameter creation, amendment, and deactivation, as needed. Review of fraud trends and mitigants. Data preparation.
  • Risk Strategies and Governance - Execute key fraud risk initiatives, such as process quality control, project delivery, customer communications, fraud education and awareness, and Day-2 checks. Budget and vendor management. Compliance with regulatory requirements and industry standards.

Customer Centricity - Enable within the team a mechanism to actively communicate with customers.

Qualifications
  • Must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management/Finance/Accountancy/Banking or equivalent
  • Candidates must have relevant experience to the role
  • Proficient in using Microsoft Office applications
  • Amenable to be assigned in a shifting schedule

Bank of the Philippine Islands (BPI)

#J-18808-Ljbffr
  • IT Fraud Analyst

    1 week ago


    Philippines Ninja Partners Full time ₱900,000 - ₱1,200,000 per year

    Work Setup: Hybrid (mainly remote unless critical, for any site) - at The Sactum in Quezon CityEquipment: Company ProvidedSchedule: Either 7PM - 4AM, 8PM - 5AM MNL, weekends offThe IT Fraud Analyst is responsible for detecting, preventing, investigating, recovering, and resolving fraud by performing detailed monitoring of moderate to complex account activity...

  • Fraud Analyst

    7 days ago


    , , Philippines IntouchCX Full time

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long‑term...

  • Fraud Analyst

    3 weeks ago


    , Metro Manila, Philippines GCash Full time

    Join to apply for the Fraud Analyst role at GCash 2 days ago Be among the first 25 applicants Join to apply for the Fraud Analyst role at GCash Get AI-powered advice on this job and more exclusive features. Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech...

  • Risk Analyst

    2 weeks ago


    , , Philippines MicroSourcing Full time

    Overview Join to apply for the Risk Analyst role at MicroSourcing . Position: Risk Analyst Why join MicroSourcing? You’ll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute...


  • , , Philippines TaskUs Full time

    .Fraud and Risk Associate page is loaded## Fraud and Risk Associatelocations: Quezon, NCR, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R\_2509\_13274****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients...

  • Risk Data Analyst

    2 weeks ago


    , Metro Manila, Philippines MicroSourcing Full time

    Overview Join to apply for the Risk Data Analyst role at MicroSourcing Direct message the job poster from MicroSourcing Work setup & shift: Work from Home | Dayshift Responsibilities Using SQL and Python to query large datasets to identify, analyse, and interpret trends or patterns related to fraudulent behaviour and financial crime. Conducting in-depth...


  • , Cagayan Valley, Philippines Buscojobs Full time

    Job Description Posted today Job Viewed Tap Again To Close Job Description The Kajabi Payments Risk team is looking to hire an exceptional teammate who will be responsible for risk monitoring, fraud investigation, and reviewing Hero processing activity. Self-sufficiency is key to success in this position on this expanding team. Any experience in fraud...


  • , Metro Manila, Philippines Buscojobs Full time

    Kenvue – Manila, Philippines Job Description Risk Management & Compliance Senior Analyst This position reports into RM&C Manager and is based in Manila, Philippines. What You Will Do RM&C Senior Analyst will provide regional oversight and will work with team members on deliverables for the respective area of responsibility. They will be reporting to the...


  • Philippines AXI Full time ₱600,000 - ₱1,200,000 per year

    Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Philippines.Who weare.Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage...


  • , Metro Manila, Philippines Buscojobs Full time

    The Offer Join a well known brand within FinTech Leadership Role Great work environment The Job Job Overview : The Anti-Fraud Detection will play a critical role in identifying, investigating, and mitigating fraudulent activities, with a focus on sales fraud, fraud case detection, and customer callouts for investigation. This role involves close...