Fraud Analyst

4 weeks ago

Philippines IntouchCX Full time

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long‑term relationships with our brand partners and empowering our people to drive positive change. About The Job The Fraud Analyst plays a critical role evaluating, reviewing and mitigating risks and ensuring organizational practices are in‑line with client contractual requirements, external regulations, as well as internal policies and procedures. As Fraud Analyst, You Will… Be dedicated to inspecting current transactions and interactions for the program Address outstanding callouts that have led to or may lead to fraudulent activities and possible risks Maintain the credibility of the interactions coming from IntouchCX Recommend processes that will improve the integrity of all instructions that are being handled by the program Review tickets handled by CSRs for any triggers or red flags Review transactions that may lead to risks, fraud, or manipulation Validate reported incidents from the zero‑tolerance policy along with client call‑outs and provide feedback to employees to correct behavior and prevent escalation cases Provide guidance and training on compliance issues to employees at all levels Review policies and procedures to guarantee alignment with rules and obligations Oversight for monthly password changes for all system users, and validate employees have reset on a consistent basis Report non‑compliance and enforce corrections Review high‑risk account activity alerts from managers Perform routine weekly audits of off‑hour system logins Report unauthorized access and review justification for outlier cases As Fraud Analyst, You Have… Post‑secondary degree or equivalent is preferred 3 years experience in an audit or compliance function is nice to have Strong communication skills to effectively interact with diverse groups of people Advanced written abilities in order to write required reports Strong analytical, critical thinking and problem‑solving skills Ability to research and source information for review Superior attention to detail Excellent time and project management skills Ability to work in a fast‑paced and time‑sensitive environment Adaptable to change and innovation #J-18808-Ljbffr

  • IT Fraud Analyst

    1 week ago

    Philippines Ninja Partners Full time ₱900,000 - ₱1,200,000 per year

    Work Setup: Hybrid (mainly remote unless critical, for any site) - at The Sactum in Quezon CityEquipment: Company ProvidedSchedule: Either 7PM - 4AM, 8PM - 5AM MNL, weekends offThe IT Fraud Analyst is responsible for detecting, preventing, investigating, recovering, and resolving fraud by performing detailed monitoring of moderate to complex account activity...

  • Fraud Analyst

    6 days ago

    , Metro Manila, Philippines GCash Full time

    Join to apply for the Fraud Analyst role at GCash 2 days ago Be among the first 25 applicants Join to apply for the Fraud Analyst role at GCash Get AI-powered advice on this job and more exclusive features. Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry...

  • Lead, Fraud Analyst

    3 weeks ago

    , Metro Manila, Philippines GCash Full time

    Join to apply for the Lead, Fraud Analyst role at GCash Join to apply for the Lead, Fraud Analyst role at GCash Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba?...

  • Standard Fraud Analyst

    1 day ago

    Philippines Remote Craft Full time $30,000 - $60,000 per year

    We are seeking a Fraud Analyst with 3+ year track record of success. This position is for one of our clients based in the US to assist their executives with daily operations of the company. Ideally we will find someone located or with roots in the Central or Southern regions. Who are we?We are Remote Craft. A new, revolutionary, fast-moving Head Hunting...

  • Fraud Strategy and Analytics Senior Analyst

    1 day ago

    Quezon City, Metro Manila, , Philippines GoTyme Full time ₱1,200,000 - ₱2,400,000 per year

    About GoTymeGoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme's globally proven digital banking technology and hands-on experience building...

  • Fraud and Risk Analyst

    1 day ago

    Parañaque City, National Capital Region (Manila), , Philippines Solaire Resort Full time ₱900,000 - ₱1,200,000 per year

    Fraud Detection & InvestigationMonitor player activity including registrations, logins, deposits, withdrawals, and betting patterns to detect suspicious or fraudulent behaviors.Investigate cases of:o Multiple accounts (sybil/Gnoming).o Bonus abuse / promotion exploitation.o Payment fraud (e -wallets like GCash/Maya, bank transfers)o Account takeover...

  • KYB Analyst

    3 weeks ago

    , , Philippines Binance Full time

    Join the world’s largest crypto ecosystem as a KYB Analyst , helping onboard high-value institutional and VIP clients. If you're driven by compliance, passionate about crypto, and have a knack for simplifying complex regulatory requirements, this is your moment. What You'll Do: Review onboarding documentation for global institutional clients Ensure...

  • Claims Analyst II

    4 weeks ago

    , Central Luzon, Philippines AIG Full time

    Claims Analyst II At AIG, we’re reinventing the way we help clients manage risk. Join us as Complex Claims Analyst II to play your part in that transformation. This is an opportunity to develop your skills and experience as an important member of the Claims Auto team. How You’ll Make an Impact Analyze auto complex claims, adjust reserves, issue payments...

  • Investment Analyst

    3 weeks ago

    , Albay, Philippines Equal Lending Investor Corporation - Daraga Albay Full time

    On-site - Albay No Exp Required High/Senior High School Full-time Share Job Description Show original text Employee Recognition and Rewards Performance Bonus Hiring An investment analyst is responsible for researching and analyzing investment opportunities to aid in making financial decisions for clients or companies. They evaluate stocks, bonds, and other...

  • Compliance Analyst

    4 weeks ago

    , Metro Manila, Philippines Higlobe Full time

    About Higlobe We are an international payment platform that moves money instantly and with zero transaction fees. Our product is specifically designed for international professionals; overseas freelancers, contractors, and independent workers with US business clients. We understand that having an easy payment method can bring more jobs and opportunities for...