Clinical Records

1 week ago

Metro Manila Philippines MicroSourcing Full time

Clinical Records & Compliance Specialist

Position: Clinical Records & Compliance Specialist — MicroSourcing

Work setup & shift: Onsite and Night shift

Your role : As a Clinical Records & Compliance Specialist (Intermediate), you will be responsible for accurate entry, review, and amendment of service notes and plans of care in the Therap system. This role supports compliance with Medicaid requirements, quality of care, and timely billing for services provided to adults with intellectual and developmental disabilities (IDD). The position requires high-level English proficiency, professionalism, strict confidentiality, and the ability to work independently while taking full accountability for one's actions.

Key Responsibilities
  • Enter and review client service notes in Therap.
  • Enter and amend plans of care in the Therap system.
  • Verify documentation for accuracy, completeness, and compliance.
  • Flag discrepancies or missing information to supervisors.
  • Ensure timely entry of notes to support billing.
  • Maintain confidentiality of all client records.
  • Generate reports from Therap as needed.
  • Collaborate professionally with U.S.-based staff to ensure documentation standards are met.
  • Other duties as assigned.
Qualifications
  • Familiarity with electronic record systems (Therap experience preferred).
  • Strong attention to detail and accuracy.
  • High-level spoken and written English communication skills.
  • Ability to work independently and take full accountability for outcomes.
  • Commitment to professionalism and safeguarding protected information.
  • Experience in healthcare or IDD services (preferred).
Benefits & Why MicroSourcing
  • Competitive Rewards: Above-market compensation, healthcare coverage on day one (plus dependents), paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Positive and engaging work environment with company-sponsored events
  • Work-Life Harmony: Flexible work arrangements
  • Career Growth: Opportunities for continuous learning and advancement
  • Inclusive Teamwork: Diverse, inclusive culture
About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. We are committed to 100% YOU and fostering an inclusive culture that embraces diversity and equality.

For more information, visit

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