Billing QA Specialist

4 weeks ago


Muntinlupa, Philippines eClerx Full time

eClerx Muntinlupa City, National Capital Region, Philippines We are seeking a meticulous and analytical Billing QA / QC to join our finance team. The ideal candidate will be responsible for reviewing, verifying, and auditing billing records to ensure accuracy, compliance, and timely processing. This role plays a critical part in maintaining financial integrity and supporting operational efficiency. Responsibilities Audit invoices and billing statements for accuracy, completeness, and compliance with company policies and contractual terms. Identify discrepancies, errors, or inconsistencies in billing data and resolve them promptly. Collaborate with billing, accounts receivable, and customer service teams to investigate and correct billing issues. Maintain detailed records of audit findings and corrective actions. Prepare audit reports and summaries for management review. Monitor billing processes to ensure adherence to internal controls and regulatory standards. Assist in the development and implementation of billing audit procedures and best practices. Support internal and external audits by providing documentation and explanations as needed. Analyze billing trends and patterns to detect potential fraud, overcharges, or underbilling. Recommend process improvements to enhance billing accuracy and efficiency. Ensure timely follow‑up on audit findings and track resolution progress. Validate billing data against contracts, service agreements, and purchase orders. Coordinate with IT or systems teams to troubleshoot billing system issues or data mismatches. Train and support billing staff on compliance standards and audit procedures. Stay current with industry regulations, billing standards, and best practices. Qualifications Bachelor’s degree in Accounting, Finance, Business Administration, or related field. 3+ years of experience in billing, auditing, or financial analysis. Prior experience in auditing invoices and billing statements. Strong understanding of billing systems, accounting principles, and audit methodologies. Proficiency in Microsoft Excel and financial software (e.g., JDE, Salesforce). Excellent attention to detail and organizational skills. Strong analytical and problem‑solving abilities. Effective communication skills, both written and verbal. Familiarity with regulatory compliance standards (e.g., SOX, HIPAA). Amenable to work night shift/US hours, holidays and overtime. Amenable to work in Alabang, Muntinlupa City once work in office resumes. Seniority level Associate Employment type Full‑time Job function Accounting/Auditing and Finance Industry: IT Services and IT Consulting, Outsourcing and Offshoring Consulting, and Accounting Manila, National Capital Region, Philippines Salary $16,000.00 – $24,000.00 #J-18808-Ljbffr


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