E-Commerce Manager

4 days ago

Las Piñas, Philippines LEADS E-Commerce Corporation Full time

Job Description Employee Recognition and Rewards

Commission, Performance Bonus, Employee of the Month Award, Employee Recognition Program

Professional Development
  • Chat Sales Conversion Strategist (Onsite | Project-Based)
  • Do you know how to turn chat conversations into actual orders?
  • We’re looking for someone who understands how to get customers to submit their full name, phone number, and address — and close the sale through messaging.
  • You’ll work onsite with our team to improve our current chat scripts, follow-up strategies, and conversion flow, focusing on Messenger, Viber, or CRM-based chats.

Your Role:

  • Analyze current chat performance and spot weak points
  • Write persuasive chat messages that lead to full order submissions
  • Improve follow-ups for leads who don’t reply or haven’t ordered yet
  • Collaborate with sales agents to train them on conversion-focused messaging
  • Track weekly improvements in chat-to-order performance

What You\'ll Be Measured On:

  • % of chats that convert to full order submissions
  • Increase in chat-to-order conversion rate
  • Follow-up recovery rate
  • Agent improvement based on new scripts

Requirements

  • Experience in e-commerce, chat support, or sales via messaging
  • Knows how to craft short, clear, and persuasive responses
  • Understands Filipino buyer behavior on Messenger or Viber
  • Organized and goal-oriented — can hit weekly conversion targets
  • Bonus: Experience with CRM tools like Pancake, Botcake, or Meta Inbox

Compensation:

₱22,000 – ₱35,000/month (Performance-based bonus available)

Note: This job posting may include standard safety and fraud awareness guidance for applicants.

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