IT Support Analyst – Linux Specialist

22 hours ago

Mandaluyong, Philippines Chubb Full time

Overview

The Corporate Financial Systems – FP&A Support Analyst - Linux will be a member of the FP&A IT Support team implementing new global initiatives and day-to-day support requests related to the global finance TM1 Planning Analytics financial planning models, with particular focus on the portions of the TM1 application stack that run on RHEL servers.

Responsibilities
  • Work closely with the global finance group and regional IT teams on implementation of FP&A system changes, specifically server standardizations and corporate technical security mandates.
  • Manage global set of Linux server environments hosting Planning Analytics Workspace.
  • Perform weekend server configuration changes and service restarts.
  • Perform scheduled service account password changes and maintenance.
  • Manage TM1 scheduled chores and validate data load procedures.
  • Regression test TM1 models after platform migrations and server upgrades.
  • Execute TM1 model change control and production promotion procedures.
  • Monitor TM1 health and system alerts using the Pulse software application.
  • Perform software installations and upgrades for IBM Planning Analytics (aka TM1) and related support software applications.
  • Provide production support to global finance teams for new user additions and security change requests.
  • Contribute to team projects in various capacities to support global project initiatives.
Qualifications
  • Bachelors’ Degree in Information Technology, Information Systems, or Computer Sciences.
  • 3-5+ years of overall experience in Information Technology, Information Systems, or Financial Systems preferred.
  • 2-4 years experience with Linux and containerization packages. Solid RHEL, Docker, Podman, OpenShift, Kubernetes experience expected.
  • Experience with IBM TM1 or Planning Analytics and Planning Analytics Workspace administration highly desirable.
  • Experience in Azure Cloud implementations highly desirable.
  • Experience in Windows Server 2016 – 2022 administration, user and group management, shared folders and directories, and enterprise software package installation and configuration.
  • Experience with system integration testing and application UAT preparation and execution.
  • Experience in requirements gathering and process definitions documentation.
  • Excellent communication, organization, and analytic skills.
  • Work effectively in both an individual and team environment.
  • Participation in US shift.
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