Customer Experience Team Lead
2 days ago
Customer Experience Team Lead Gladex Travel and Tours Corp Location: Pasay, National Capital Region, Philippines Responsibilities Provide exceptional post‑purchase support to customers. Resolve product inquiries and complaints promptly. Maintain accurate records of customer interactions. Assist customers with returns and exchanges. Collaborate with other departments to enhance customer satisfaction. Meet individual and team performance targets. Stay updated on product knowledge and company policies. Qualifications Bachelor’s degree in a relevant field. Less than 1 year of customer service experience, preferably in a call center environment. Proficiency in English, strong customer‑service orientation, excellent problem‑solving and organizational skills. Team player with strong interpersonal skills, effective communication, patience and empathy. Working Conditions Office environment with possible rotation of shifts and call handling responsibilities. Job Details Seniority level: Entry level Employment type: Full‑time Job function: Customer Service Industry: Travel Arrangements and Hospitality #J-18808-Ljbffr
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Team Lead – Customer Experience – Manila
1 week ago
, Metro Manila, Philippines Fusion CX Belize Full timeTeam Lead – Customer Experience – Manila 4 days ago Be among the first 25 applicants Are you a people-focused leader who thrives on driving performance and inspiring success? Fusion CX is hiring Team Leads to guide, coach, and develop customer service teams toward achieving excellence. This role is ideal for experienced professionals who combine...
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Member Experience Team Lead
4 days ago
, Metro Manila, Philippines Thunes Full timeJoin to apply for the Member Experience Team Lead role at Thunes 2 days ago Be among the first 25 applicants About Thunes Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects...
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Customer Experience Team Lead
2 weeks ago
Manila, Philippines Gladex Travel and Tours Corp. Full timeOverview Provide exceptional post-purchase support to customers. Resolve product inquiries and complaints promptly. Maintain accurate records of customer interactions. Assist customers with returns and exchanges. Collaborate with other departments to enhance customer satisfaction. Responsibilities Meet individual and team performance targets. Stay updated on...
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Customer Service Team Lead
2 days ago
, Metro Manila, Philippines The Goodyear Tire & Rubber Company Full timeSummary of the Role The Customer Service Team Leader manages day-to-day operations of the customer service team, ensuring performance targets, service quality, and team capability are met. The role acts as a liaison between CS and other departments, drives continuous improvement initiatives, and supports staff development to foster a customer-centric culture...
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Customer Care Team Lead
7 days ago
Ortigas, Metro Manila, Philippines Satellite Office Full time ₱1 - ₱2 per yearCUSTOMER CARE TEAM LEADWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER CARE TEAM LEAD?The Customer Care Team Leader is responsible...
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Customer Success, Senior Team Lead
4 weeks ago
, Metro Manila, Philippines Snappr Full timeAt Snappr, we make it effortless for businesses to access high-quality visual content at scale. As the world’s leading marketplace for photography, video, and editing, we connect top creators with brands that need to tell their stories through powerful visuals. By combining cutting-edge technology with a discerning eye for creativity, we help businesses...
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Customer Success, Senior Team Lead
2 weeks ago
, Metro Manila, Philippines Snappr Full timeAt Snappr, we make it effortless for businesses to access high-quality visual content at scale. As the world’s leading marketplace for photography, video, and editing, we connect top creators with brands that need to tell their stories through powerful visuals. By combining cutting-edge technology with a discerning eye for creativity, we help businesses...
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Sales Team Lead
2 weeks ago
, Metro Manila, Philippines Mettler-Toledo International Inc. Full timeOur Opening and Your Responsibilities Lead and coach telesales and inside-sales teams for lab solutions. Set and track monthly sales goals and KPIs; optimize team performance. Improve workflows and leverage Salesforce for actionable sales insights. Enhance PO order processing workflows and ensure customer support representative consistently follow...
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Customer Experience Lead
3 days ago
Manila, National Capital Region, Philippines Trafilea Full time $60,000 - $120,000 per yearAbout TrafileaTrafilea is a Consumer Tech Platform for Transformative Brand Growth. We're building the AI Growth Engine that powers the next generation of consumer brands.With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven,...
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Collections Team Lead
3 weeks ago
, Metro Manila, Philippines Stagwell Full timeCollections Team Lead Stagwell National Capital Region, Philippines Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world’s most ambitious clients. We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a workforce...